This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car makes a "washing machine" type nose when the steering wheel is turned. Mercedes dealer evaluated and found the steering gear box/rack & pinion is "worn" and should be replaced. Although dealer recommended replacement of part they did add a lubricant to power steering fluid to "eliminate" the noise (which is still there presently). Warranty company refuses to replace rack & pinion because they state part is still functioning as intended. However, if part completely fails and the steering goes out, I could be involved in an accident, possibly causing death or injury.
- Gardena, CA, USA
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- Gardena, CA, USA