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5.7

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Mercedes-Benz ML320 electrical problems

electrical problem

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2000 Mercedes-Benz ML320 Owner Comments

problem #2

May 112000

ML320 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Car pulls to the right, (they have done numerous alignments), car vibrates at high speeds and light keeps coming on and has been fixed 2 times. Dealer has tried to fix the problem about 7 times and it is still not fixed. We are currently filing suit under the lemon law.

- Cranston, RI, USA

problem #1

Feb 212003

ML320 6-cyl

  • Automatic transmission
  • 30,000 miles
Electrical:mcs unit, radio/cassette player defect. Mcs unit malfunctioned(screen black out and all operations ceased)mb may exchange if under warranty and no after market electrical items installed..they will not tell the consumer why? the $1550 mcs unit malfunctioned...an off duty mb tech was enlisted to perform an internal check of the mcs unit and found a defect that attributed to the malfunction of the mcs unit that should result in the immediate recall of all mb mcs units:I.T.check results: The cassette player motor has a lubricant enclosed in a clear housing, when the mcs unit becomes overheated(via dir sunlight, hi vol-even when regulated by the bose system and continuous stereo operation...most mb owners won't duplicate these conditions as mbusa hopes),the lubricant(a gel that became liquefied by the heat) will leak from the clear housing and drip onto the circuit board directly below(the circuit board will have approx 1/2" round greasy spot),the effects of the liquid lubricant leaking onto the circuit board will result in a 'short circuit' of the mcs unit. The mb dealer service dept was very vague in their description of the mcs malfunction, so I requested, in writing, a detailed explanation of the cause of the mcs unit malfunction. I was denied... when I notified, in writing, a mb dealer service dept of my request to meet with their regional rep and the dealer service manager, my letters were not returned and upon a personal visit, forewritten, I was advised, by the 'discourteous' assistant service manager that the service manager was 'in a meeting', after written requests were sent directly to the mb service manager and the owner, registered letters and faxes were sent(to me, work, my employer) from the mb dealer attorney to cease and desist from contacting the mb dealer and was accused of criminal harassment(my employer was also sent copies of my personal letters, indicating I was involved in criminal harassment(whereby threatening my employment and slandering my name, by the mb dealer attorney).

- Harrisburg, PA, USA

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