This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The computer let the consumer know that brake pads were defective, while taking the vehicle out on a test drive caliper locked up. Prior to this happening vehicle was starting in third gear, instead of first gear. It difficult to move out in traffic. Dealer/mechanic experienced the same problem, and replaced the fuel pump, and fuel line.
Car caught on fire while driving in normal city traffic. Smoke began coming out of the right side of the hood. Pulled over immediately and got out of the vehicle noticing flames coming from underneath the front of the car. By the time the firefighters put out the blaze the front part of the car was destroyed. The case was investigated by palm beach county fire rescue. The vehicle was meticulously maintained by owner. Has been serviced regularly following the schedule recommended by manufacturer and used fuel, lubricants etc. Recommended by Mercedes Benz. Owner bought the car new in 1999 and always took for services, safety recalls and repairs to authorized Mercedes Benz dealer. At the time of the fire, the car had arround 55,000 miles. Note: This complain was repoted via phone also. Case was investicated by palm beach county fire rescue.
- Boca Raton, FL, USA
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- Ocean Springs, MS, USA