My wife and I were driving from Arizona to Colorado. We were traveling at about 85 miles/ hr passing albuquerque. All of a sudden we felt and heard an explosion. My wife and I both ducked and fortunately I kept my hands on the wheel. We looked up and the sunroof had shattered and blown out. The only thing that saved us from being showered with glass was the shade of the sunroof was closed because the sunroof was closed at the time. We had T drive the remaining 400 miles with the broken sunroof. When we got back home, we contacted Mercedes and asked them about the sunroof. They basically did not accept any responsibility for anything even after we told them that after googling ( Mercedes exploding sunroof) a ton of items came up including several lawsuits. Mercedes does not seem to want to accept any responsibility for the sunroof. My wife and I could have been killed. We were lucky that there was no car around us and the fact that I kept my hands on the steering wheel. I do not want this to happen to any one else because they might not be as fortunate as us.

- Lafayette, CO, USA

I purchased a 2017 gls 550 in January 2018 from loeber motors in lincolnwood Illinois. The sticker on the vehicle represented that there were 'all season' tires on the vehicle. After numerous guarantees from the salesmen, I was assured that the vehicle would be 'safe' on the factory tires as they were represented as all season. It was not until I found myself driving through a spring snowstorm in Wisconsin that I realized that there was something terribly wrong with the way the vehicle was handling in the storm. I was concerned that the vehicle was going to end up on the side of the road, or in a horrible accident, as the vehicle was almost unable to control. Almost every other car on the road seemed to be unfazed by this storm, yet my $100,000 vehicle was driving like a roller skate.after much research, numerous conversations with the dealer and Continental tires, it has come to light that the tires on almost all gls 550's are actually the Continental cross contact uhp's. Continental has verbally confirmed(on a recorded line) and through every bit of literature online, that the tires are actually summer tires and should not be driven in winter/snow conditions.while the tires may have an M and S on the sidewall, this was a designation requested by Mercedes to define these tires as 'all season' as they meet the tread design for the minimum standards for all season. Continental has stated the exact opposite and does not even provide safety data for these tires in winter conditions, as they are specifically designed as a summer/performance tire. The misrepresentation about this issue is of epidemic proportion. Mercedes needs to take responsibility for this misrepresentation and notify/recalls the unsafe tires that are currently on these vehicles.this is one of the most disturbing breaches of disclosure and misrepresentation I have ever seen.

- Buffalo Grove, IL, USA

I lower the passenger car window when I entered the car in a very hot day and the window glass exploted. I took the car to the dealer and they said it was not a car defect. However, the car window glass just exploted just by lowering it.

- Miami Lakes,, FL, USA