This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Faulty parking brake assembly. When pulling the parking brake release the foot pedal does not disengage. Driver must pull the parking brake release and use their foot to manually pry the parking brake pedal back into the 'released' position. Vehicle has had issue since 39,000 miles.
On June 16,2017, while I was driving on freeway, I tried to slowed down but it turned out to accelerate suddenly at around 85mph, the steering system was messed up and I lost control of my car, the more I try to brake the faster the car crashed, so it crashed to the right side and rolled over down to the ditch, I called 911 and unfortunately there was no signal, I could not open the door nor window. The smoke came out from inside and the car caught on fire, I could have been burnt to death alive without people passing by, they used a big rock to break the window and pulled me out of the car, two minutes later, the car exploded and burnt to ground. This is a horrible experience, people like me spent so much money on purchasing such an expensive car with expectation to be safer in driving, but when it comes to car accident, there are still so many flaws which could have led to wrongful death, this makes me feel frustrated and I called mb long beach and beverly hills, they just showed indifferent and it's none of their business. I'm now very disappointed and I hope there won't be any victims like this. I was the exception and I hope people driving mb Glk350 could be lucky enough. Mb owes me an explanation and independent investigation should be carried out, maybe a recall if necessary for the safety of consumers.
My mb glk 35 crashed at a high speed around 80 mph, it burnt to ground. I would have been burnt alive without people using a big rock to break the window and pulling me out. Due to the steering and engine malfunction, my car crashed and I couldn't open the door nor windows. This is horrible experience, Mercedes Benz needs to investigate this accident and I don't want more victims like this.
- Los Angeles, CA, USA
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- Las Vegas, NV, USA