Steering column is stuck tilted in upmost highest position and will not adjust down lower.

- Saint Paul, MN, USA

The contact owns a 2014 Mercedes-Benz GLK350. The contact stated that while stopped at a red light, the steering wheel malfunction warning light appeared on the instrument panel while the contact was attempting to make a left turn. During the failure, the vehicle stalled, and the contact managed to coast the vehicle to the side of the road. Due to the failure, the vehicle was taken to the dealer. Upon investigation, the contact discovered NHTSA Campaign Number: 17V252000 (Steering) which she linked to the failure. The dealer then informed her that the vehicle was not under recall and the contact was given an estimate for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 120,000.

- Louisville, KY, USA

While turning my vehicle to the left or right, I hear a loud screeching noise on the street. I also feel as though there is a hesitation while excelerarting on the highway. The Glk350 2014 is on a C class frame which II think is too small to carry all of the weight of the vehicle. This type of vehicle should have been on N eclass frame.

- East Orange, NJ, USA