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10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
9,400 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. recall thin sunroofs (1 reports)
2013 Mercedes-Benz GLK350 accessories - exterior problems

accessories - exterior problem

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2013 Mercedes-Benz GLK350 Owner Comments

problem #1

Feb 162014

GLK350 4matic

  • Automatic transmission
  • 9,400 miles

A D V E R T I S E M E N T S

Sunroof shattered with a loud bang in Mercedes Benz GLK 350 4MATIC. There was no underpass, no rock. Just clean road and all of sudden a loud bang. I quickly realized that it wasn't one of the windows and when I looked up, I can see the sunroof glass cracking into thousand of pieces. I can hear the noise for next 4-5 minutes, as the glass kept cracking into even smaller pieces. Scared that it was all going to fall on me, I drove slowly to next exit and spent a good hour taping the whole thing from inside. This is a big issue, as if the glass came down I was definitely going to have a brutal crash. I called Mercedes and no sympathy, just we have out it in your file and take it to the dealer. Awful customer service and apparently it happens to other benz models also ! Now I am trying to convince dealer that they should cover this under warranty. What a pain!

- Amit M., Chicago, IL, US

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