This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2012 Mercedes Benz sw ; VIN#:[xxx] recalled about 2 years ago for takata air bag kit replacement. Called the dealer (contemporary motorcar - erie, pa.) several times and the answer I got was, the kit is not available. Called today and talked with [xxx]. he informed me that their is nothing they can do because it is not an official recall. He further stated that no Mercedes has ever had a problem with the air bags. What are my options? no incident yet. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Fairview, PA, USA
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- Fairview, PA, USA