The contact owns a 2012 Mercedes-Benz Glk350. While driving approximately 50 mph, another vehicle crashed into the contact's vehicle. The contact stated that only the two headrest air bags deploy. The contact sustained internal injuries to the head and body that required medical attention. The driver of the other vehicle sustained injuries that also required medical attention. A police report was filed. The contact was able to drive the vehicle from the scene. A week later, the vehicle was taken to an independent mechanic and the body damage was repaired. The VIN was included in NHTSA campaign numbers: 16V081000 (air bags) and 17V017000 (air bags). The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000. Updated 04/28/17

- Coronado, CA, USA

Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 and 17V017000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hawthorne, FL, USA

Takata recall. The contact owns a 2012 Mercedes Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 17V017000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available.

- Adelphi, MD, USA

Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 and 17V017000 (air bags); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rancho Cucamonga, CA, USA

Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact had not received notification of NHTSA campaign number: 16V081000 (air bags), but found out online that the vehicle was included in the recall. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fort Mitchell, KY, USA

The contact owns a 2012 Mercedes-Benz Glk350. The contact received a recall notification for NHTSA campaign number: 16V081000 (air bags). The part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Chicago, IL, USA

Takata recall. It has been nearly a year since the recall was issued and we have no idea when this will be remedied. I continued to be worried daily that the inflation of the airbags will kill my wife and daughter. I believe these deadly airbags should be removed by the dealer until a long term remedy is ready.

- Bexley, OH, USA

Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator was illuminated. The manufacturer stated that, due to no incident reports, they were not providing loaner vehicles and there was no estimated time frame for the remedy. The approximate failure mileage was 37,000. VIN tool confirms parts not available. Updated 10/07/16

- Scarsdale, NY, USA

This vehicle had an air bag recall some time ago. In approximately early May 2016 we called and the dealer said that the manufacturer had not yet supplied it with any replacement air bags. The dealer said that a new recall notice would be sent out when the airbags were in stock. No new notice has as yet arrived. The car is presently at the dealership for a serious matter explained in a related complaint, and we are told that no work has been done on the vehicle. Therefore the air bag recall is still outstanding.

- Saratoga, CA, USA

Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Brookland, NY, USA

After just parking the vehicle but before getting out - the drivers headrest "exploded" and pushed my head toward the steering wheel. When driving the vehicle home the message center said problem with the driver front airbag and the passenger front airbag and the warning light was on. The next day I drove to the dealer and they pushed the headrest back together but could not get the message removed and said it would need diagnostics. I drove away with the messages still coming on intending to make an appointment for diagnostics. Returned to have the message center stop showing messages and the dealer was able to correct the issue saying it was just a blown fuse causing the problem. I drove the car approx. 30 min the next day and then 2 and 1/2 hours the following day and while driving on highway at full speed the headrest "exploded" again throwing my head to the steering wheel and I was able to narrowly avert causing an accident. I drove straight to the dealer. They pushed the headrest back in and wanted me to leave. I did not want to drive the car without someone checking the problem so they kept the car. The message center is now not indicating a problem and because the person pushed the headrest back together they are unable to see a problem. Warranty is up on the vehicle but feel this is a potential fatal safety issue to report.

- Falls Church, VA, USA