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2.3

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
66,900 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Mercedes-Benz GLK350 windows / windshield problems

windows / windshield problem

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2011 Mercedes-Benz GLK350 Owner Comments

problem #1

Feb 222015

GLK350

  • 66,900 miles

A D V E R T I S E M E N T S

I was driving on the interstate, and I heard a very loud boom from my vehicle, followed by crackling sound. My sunroof shattered as well as the fixed piece between my windshield and moving pane of sunroof. The following day, I drove the vehicle to a local dealership and was told an object struck the vehicle and caused the damage to the vehicle. The first pane of glass had a 1 in diameter hole with a starburst pattern and the second pane had very little visible damage to it other than the hundreds of cracks in it. I am concerned about why the first pane of glass that is angled outward to the road is not made of safety glass or metal and was constructed of tempered glass. I was lucky that I had my blind closed and that the glass did not separate from the vehicle and strike any of the vehicles behind me. As I told the gentlemen at the dealership, if road debris hits my vehicle I should not have to replace a third of my roof. Rocks have hit my windshield and chipped it, but for a rock to hit my vehicle and cause such extensive damage is poor design or quality of manufacturing.

- Dalton , GA, USA

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