This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On September 20, 2021, my steering wheel locked will driving into shopping center in Stockton, CA., I called AAA towing service to tow my car to Mercedes-Benz of Stockton for repairs. I'm glad to say no one was behind me while driving. It locked without any notice, near by customers to the center pushed my car to safety. Thank you.
The vehicle is a Mercedes Benz dealership in raleigh, nc on capital blvd because it will not start. There's a steering lock problem and I was told that only certain VIN numbers is covered for this year, make and model. My vehicle has approximately 80,000 miles. I don't understand why this vehicle is not covered under the same recall (started Jan 25, 2019) being it's having the same issue at the same time as the other vehicles. The vehicle was at capital Chevrolet dealership and they had it towed to Mercedes Benz dealership and I was told it wouldn't start. Capital Chevrolet said that the Mercedes dealership said it could happen at anytime and anywhere. I was told the cost is on me. After some research I found out theres a recall on my year, make and model but not my vehicle which is currently at the dealership with the same issue. Can someone explain why this very low mileage vehicle is having the same problem and myself and my grandchildren could lose our lives if it happened with us while occupying the vehicle, who would be responsible for the recall and our lives?
Steering column module electrical causing the car inoperative. I turned the ignition and no sound. The dashboard did not light up. I could not get the car towed because the wheel locked. I had to request a tow that handles this type of issue.
I was driving my glk 350 on a road at 35 mph and suddenly my steering wheel got stuck and it wasn't moving I hit the brakes in the middle of road. I couldn't move my steering wheel and I turned off my car and tried to restart it and it didn't started. I checked my battery it was good. I looked online what was the problem and a lot of people had same problem with their glk 350 and only Mercedes can fix it so I have to toe it to the dealership and it costed me $1850 it's just a way for them to make money but it could have got me into a serious accident that day
- Greenwood, IN, USA
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Tla* the contact owns a 2010 Mercedes Benz Glk350. While driving at an unknown speed, all the warning lights illuminated on the instrument panel. The vehicle was taken to the dealer. The technician diagnosed that the esp module was defective and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 50,279. Updated 11/18/15, updated 3/21/18
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- Stockton, CA, USA