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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,200 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Mercedes-Benz GLE450 fuel system problems

fuel system problem

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2016 Mercedes-Benz GLE450 Owner Comments

problem #5

Jan 262024

GLE450

  • miles

A D V E R T I S E M E N T S

In May 2023 I took my 2016 GLE 450 AMG into "Park Place Motor Cars Mercedes" (Dallas) for the (MBUSA 2023010002 and 2023010003) "Water that could Leak into the Spare Tire area, Impacting the Fuel Pump" recall. Park Place stated that they didn't locate any signs of water in the trunk area and would place a water drain plug in the spare tire area to drain water, incase water entered the area. In January 26, 2024, while driving, my GLE 450 loss propulsion without warning causing me to almost get rear ended. Unbeknownst to me, that this was related to the recall from 2023, I had the vehicle towed to a local "certified repair shop". The shop stated that i would need to replace the fuel pump units. Approximately 2 months later while my daughter was driving the GLE 450, the vehicle loss propulsion without warning once again causing my daughter to be stranded at a "Stop sign" 30 miles from home at approximately 1245 am. I had the vehicle towed to "Park Place Motorcars". Service advisor informed me that the Fuel pump unit had failed due to water entering into the trunk and they would have to determine where the water was coming from. I then asked to speak to manager and I remembered that a recall describing this situation had been conducted less than a year prior to this incident (2x). After approximately 1 month the service advisor messaged me and stated that the repair(s) wouldn't be covered under the recall warranty due to the fact that debris was found underneath the vehicle, causing the drain plug to be blocked. I am terrified to allow my family to continue driving this vehicle with the current remedy that Mercedes has chosen to use (drain plug), that did NOT fix the problem specified in the defective issue within the recall paperwork. The REMEDY should be to determine how the water is entering into the vehicle. The water has caused 2 fuel pump incidents within 1 year leading to the loss of propulsion without warning and increasing the risk of a serious crash.

- Forney, TX, USA

problem #4

Jan 112023

GLE450

  • miles
Front upper control arm sway bushings cracking after being replaced. Strained vehicle Noise when going over numbs or dips. Unstable suspension. Also output shaft is leaking oil.

- Henderson, NV, USA

problem #3

Aug 272022

GLE450

  • miles
My 2016 Mercedes GLE 450 AMG was running perfectly but stalled while I was making a left turn onto a major roadway and I was inches from a catastrophic accident. My car was towed to Mercedes Benz dealership and the technician informed me that the trunk seal was not sealing properly causing water to get in through the trunk and shorted out a fuel pump module. My trunk was not wet and only indication of water was when the rear compartment was lifted near the spare tire area so I was not aware of a possible leak. My car is mostly garage kept unless I am at work where it-??s exposed to weather. It had been raining for several days in our area. After doing online research, it appears to be an existing problem for Mercedes owners. I-??m concerned because I could have lost my life due to this issue and someone may not be so fortunate if the problem goes unresolved.

- Youngsville, LA, USA

problem #2

Sep 202019

GLE450

  • miles
Shifter and speed control car goes into nuetral instead of drive. The car excessively breaks when not necessary. Car stalling and locking steering wheel constant clicking after driving coming from the fuel tank. I use premium gas always the best quality. Problems with the control modules saying transmission not in park will roll away but car is in park the car automatically going into modes without prompt showing on dash. Tow engaging without print. It-??s ver scary. Please fix these glitches. My car was off the road by and in safe driver as I got back into the road m. Thus is hie The accident Happened my car locked and cut off ion the road and when I tried to turn my steering wheel I was hit. My car stalled and steeering wheel locked.

- Palmdale , CA, USA

problem #1

Oct 162018

GLE450

  • 11,000 miles
Car stalled on the highway then towed to the dealership. Dealership stated the fuel line was flooded with water. The service manager stated that I let the trunk open in the rain, but I did no such thing. There was also no water in the trunk of the car. This seems to be a defect when the vehicle is exposed to normal rainy conditions. There is no way water should be able to get to the fuel line because it should be insulated against moisture. Corporate thought there was flooding in the area, but there is no flooding in dallas, Texas. Mb conducts quality testing in different climates so I do no see why they would not consider it to be a product defect. Someone can potentially die from the car stalling on the highway. This is something that should not be overlooked by mb.

- Arlington, TX, USA

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