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10.0

really awful
Typical Repair Cost:
$100
Average Mileage:
39,000 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. not sure (1 reports)
2017 Mercedes-Benz GLE350 AC / heater problems

AC / heater problem

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2017 Mercedes-Benz GLE350 Owner Comments

problem #1

Sep 092019

GLE350 3.5L V6

  • Automatic transmission
  • 39,000 miles

A D V E R T I S E M E N T S

My Mercedes GLE 350 AC system has mold, and I am now told that my warranties that I paid extra for will not cover the permanent repair until after Jan. 2021. My daughter and I have a severe mold allergy, and she and my husband are on allergy shots for mold. If I want the issue fixed before Jan. 2021, then I will need to pay $1,500 and then wait until after 2021 for a refund. The smell was there when I bought the 2017 Mercedes, and I took it to a Mercedes dealership within a month of purchasing and paid for new filters then, and since, I have had two oil changes and maintenance appointments where they changed the filters, but now I am told that it needs a complete repair before the mold will ever be removed.

I love my car, but now I have no interest in keeping it because it will end up making my family very sick.

- Melissa B., Hohenwald, TN, US

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