The contact owns a 2016 Mercedes-Benz Gle350. The contact stated while driving 65 mph, the sun roof glass shattered without impact. The contact took the vehicle to Mercedes Benz of plano (6455 dallas pkwy, plano, tx 75024) where the mechanic inspected the vehicle and informed the contac that the vehicle was not covered under warranty. The contact was also informed that there were no recalls on the vehicle. The contact spoke to the manufacturer and a case was filed. The contact was also informed that the repair would not be covered by the manufacturer. The vehicle was not repaired. The failure mileage was approximately 45,000.

- Las Vegas, NV, USA