This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was driving on the freeway car started to shake. Speed dropped from 73 to 40 I was thankfully able to merge off the freeway. I stoped to see if there was any visible damage. Everything look normal. Was able to make it home. Husband changed spark plugs and coils. Also bought another small part nothing fixed it. Took it to two different auto shops one being Mercedes. They both confirmed it's a blown engine at 47,000 miles. Unbelievable.
driving car and engine failed, #1 piston crack, turbo metal filings ruined it also, very expensive repair. both engine and turbo had to be replaced by mercedes benz service. many others are reporting this also, catastrophic failure at speed possible - not known if any fatalities associates with these engines (on both c300 and glc300 circa 2015 to ~2018)
2017 Mercedes Benz glc 300. Consumer writes in regards to engine misfire, spark plugs and cylinders. The consumer stated the engine has been rebuilt twice but, the failure persisted. The check engine light was illuminated.
What component or system failed or malfunctioned, and is it available for inspection upon request" Car is at Mercedes dealer for repair. How was your safety or the safety of others put at risk? Yes, car lost acceleration on freeway and put other drivers at risk on the road. Lucky to get off freeway and pull over without any injuries. Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer provided feedback cracked piston, cylinder # 2. Reading on forums, others continue to have the same issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Inspected by Mercedes bens manufacturer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" in retrospect, some slow acceleration delays 1-2 days prior, but not consistent.
The contact owns a 2017 Mercedes-Benz Glc300. While parked in the driveway, the vehicle caught fire. The failure was due to a manufacturer defect. There were no injuries. The fire department was contacted. A police report was filed. The vehicle was not towed. An unknown dealer location was contacted, but the vehicle was not taken to the dealer. The manufacturer was notified of the failure. The failure mileage was 9,000.
The contact owns a 2017 Mercedes Benz Glc300. The contact received notification of NHTSA campaign number: 17V114000 (electrical system, engine and engine cooling) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called westminster Mercedes Benz dealer, located on 10391 westminster blvd, westminster, co 80020, where it was informed that the recall was pending and the remedy part was not available for the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
The contact owns a 2017 Mercedes-Benz Glc300. The contact received notification of NHTSA campaign number: 17V114000 (electrical system, engine and engine cooling). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Zt motors in fort walton beach, Florida was contacted about the recall twice and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Mercedes Benz Glc300. The contact received notification of NHTSA campaign number: 17V114000 (electrical system, engine and engine cooling) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The contact contacted the merecedez Benz of florence dealer who informed the contact that the parts for the repair were not available. The manufacturer was made aware of the issue and informed the contact that parts were not available and the vehicle was safe to use. VIN tool confirms remedy not yet available.
The contact owns a 2017 Mercedes-Benz Glc300. The contact stated that NHTSA campaign number: 17V114000 (electrical system, engine and engine cooling) exceeded a reasonable amount of time for repair. The contact received the recall notification in March of 2017. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Mercedes-Benz Glc300. The contact received notification of NHTSA campaign number: 17V114000 (electrical system, engine and engine cooling). The manufacturer was unable to provide a specific time frame for the parts to arrive for the recall repair. The dealer was not contacted the contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/23/17
The engine suddenly went up in flames while driving, my wife switched off the ignition and go out of the car. There was a big hole and Mercedes authorized dealer siad this is a catastrophic event. This car is new purchased on October 31st 2016 mb says they will replace the engine as it is in warranty, but sentimentally we are so upset, if the fire would have caught on to gas tank. Please suggest. Vehicle was in motion and she was driving at less than 30 miles per hour when she noticed burning smell and immeditely fumes were coming from the ac vents. Please suggest our options in this case
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- Yucaipa , CA, USA