The contact owns a 2016 Mercedes-Benz Glc300. The contact received notification of NHTSA campaign numbers: 17V819000 (exterior lighting) and 17V627000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Wagner Mercedes-Benz of shrewsbury located at 760 boston turnpike, shrewsbury, MA 01545 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign number: 17V627000 (air bags). Parts distribution disconnect for NHTSA campaign number: 17V819000 (exterior lighting).

- Hopkinton, MA, USA