On 12/30/2017 we purchased a Mercedes-Benz certified pre-owned 'cpo' vehicle from Mercedes Benz of North palm beach. We arrived at the dealership in the afternoon sent by Mercedes Benz of West palm beach their affiliated dealership for the specific vehicle we purchased. When we arrived at the dealership to view the vehicle, it was not detailed from the previous owner. On the test drive with our sales person I noted unusual noises and ride conditions in the vehicle. The salesperson assured us that it is a cpo vehicle with an unlimited mileage warranty backing up bumper to bumper factory warranty. He gave us an implied oral warranty that the vehicle would be repaired to our satisfaction - 'not to worry'!

- Lake Worth, FL, USA

The contact owns a 2015 Mercedes Benz GL450. While in park, the vehicle started to roll forward as if the vehicle were in drive. The vehicle rolled over a curb and crashed into a tree. The vehicle was driven to the dealer for diagnostic testing, but was not repaired. No injuries were sustained and a police report was not filed. The manufacturer was not notified. The failure mileage was 5,000. The VIN was not available.

- Sayville, NY, USA