This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 12/30/2017 we purchased a Mercedes-Benz certified pre-owned 'cpo' vehicle from Mercedes Benz of North palm beach. We arrived at the dealership in the afternoon sent by Mercedes Benz of West palm beach their affiliated dealership for the specific vehicle we purchased. When we arrived at the dealership to view the vehicle, it was not detailed from the previous owner. On the test drive with our sales person I noted unusual noises and ride conditions in the vehicle. The salesperson assured us that it is a cpo vehicle with an unlimited mileage warranty backing up bumper to bumper factory warranty. He gave us an implied oral warranty that the vehicle would be repaired to our satisfaction - 'not to worry'!
- Lake Worth, FL, USA
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- Lake Worth, FL, USA