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6.9

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,905 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Mercedes-Benz GL450 seat belts / air bags problems

seat belts / air bags problem

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2012 Mercedes-Benz GL450 Owner Comments (Page 1 of 2)

problem #21

Jan 012018

GL450

  • miles

A D V E R T I S E M E N T S

Takata recall since January 2018 I have been waiting for the replacement parts to arrive for this recall. I have moved to Canada and in order to transfer my vehicle there can be no outstanding recalls. I have been contacting Mercedes for over a year yet they are unable to provide any answers as to when the repair will be done. This recall has been outstanding for far too long and is preventing me from transferring my vehicle.

- Clarkston, MI, USA

problem #20

Feb 092016

GL450

  • miles
Takata recall. Recall was issued in February 2016 and I'm still waiting for the airbag to be fixed. Mercedes Benz has failed to remedy my car in a timely manner and they have not offered any alternative solution, rental car or loaner car while I wait. It has been 39 months since the recall was issued and there is no indication from Mercedes when this will be fixed.

- Mercer Island, WA, USA

problem #19

Jan 012018

GL450

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz GL450. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Autobahn motors (700 island pkwy, belmont, ca 94002, (844) 896-1944) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- San Mateo, CA, USA

problem #18

Feb 252019

GL450

  • miles

A D V E R T I S E M E N T S

NHTSA headquarters 1200 New Jersey avenue SE. West building Washington, DC 20590 tel: 1-(888)-327-4236 tel: 1-202-336-9550 email: NHTSA.webmaster@dot.gov web: www.NHTSA.gov ref: Formal complaint - 2012 Mercedes-Benz 450 gl- the vehicle is not safe to drive 1) failure to perform safety recall repair in timely manner - 2) refusal to conduct repair under its original manufacturer warranty 3) refusal to provide monetary compensation for defective auto parts & labor Mr. Sir or madam, the purpose of this letter is to notify the NHTSA that Mercedes Benz usa has failed to perform safety recall repairs in timely manner, and, the corporation has also refused to conduct repair under its warranty obligations for my 2012 Mercedes-Benz 450 gl (VIN: Xxxx) according to the us safety laws and regulations. This letter mandates that Mercedes Benz usa should perform all required safety recall repair for dysfunctional airbag inflators and defective rear door lock & motor for our corporate vehicle - 2012 Mercedes-Benz 450 gl in timely manner, not later than 15 days because : 1) Mercedes Benz usa has failed to reform original safety recall repairs during last two years ' since February 9, 2016. 2) a driver-side explosion during deployment could result in metal striking the front passenger or other occupants, possibly causing serious injury or death ' simply the vehicle is not safe to drive. (see attached copies). Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bellevue, WA, USA

problem #17

Feb 092016

GL450

  • miles
Takata recall - I am filing this complaint because of the length of the recall going on for 3 years now, and still is not complete. Mercedes has several times pushed out the date that the parts would be available. Now, Mercedes is showing that the parts will be available in June 2019. This is a dangerous problem that we are expected to continue to drive with the risk of potential injuries from the airbag inflator being faulty. They should find the means and parts to fix this issues as soon as possible. This shouldn't take over 3 years, and is simply unacceptable.

- Sun Prairie, WI, USA

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problem #16

Feb 092016

GL450

  • miles
Takata recall. Feb 09,2016. Manufacturer recall number2018030011 NHTSA recall number16V081 why is the recall statusrecall incomplete/.remedy still not yet available"??? I have not experienced any direct issue but want to know why iknown problem is not rectified"

- Rumson, NJ, USA

problem #15

Jul 042017

GL450

  • 90,000 miles

A D V E R T I S E M E N T S

I received 2 letter from Mercedes Benz usa regarding the air bag recall. The 1st letter gave me a date in March for replacement. The 2nd letter stated my airbag would be replaced in July 2018. When I called the dealership they stated the replacements have yet to be received and to call Mercedes corporate

- Rahway, NJ, USA

problem #14

Apr 222018

GL450

  • miles
Takata recall has not been resolved.

- Roland, IA, USA

problem #13

May 202016

GL450

  • miles
Takata recall. Have not been able to replace air bag in my car yet because I have been told there is not a replacement yet. Here it is almost 2018.

- Broken Arrow, OK, USA

problem #12

Feb 132016

GL450

  • miles
Takata recall mb issued a recall for the passenger side takata airbag in Feb 2016. We still have not had the airbag replaced. We can't use the vehicle due to risk of injury or death in even a minor accident resulting in the deployment of the faulty airbag with an inflator that could cause explosion of metal fragments impacting passengers. NHTSA recall number 16V081

- Novato, CA, USA

problem #11

Feb 252015

GL450

  • miles

A D V E R T I S E M E N T S

Takata recall: I have contacted Mercedes Benz numerous times concerning the recall and I cannot get a straight answer. The last time (a few weeks ago by corporate) I was told that since they have had numerous airbags go off and no one was terribly injured (I.e. shrapnel) not to be concerned about the recall. I have also been told that they cannot get the new parts. This is the story they are telling since day one of the recall. I honestly don't think Mercedes Benz has any intention of fixing this dangerous issue. This is very upsetting since I feel I am driving my family around in a time bomb due to the uncertainty of these air bags. Isn't there anything you can do? I truly believe they are lying since they do not want to fix these airbags and have pretty much said they are not going to do so based on my last conversation. This is the information coming from corporate.

- Mahopac, NY, USA

problem #10

Jan 012016

GL450

  • miles
Takata recall

- Levittown, NY, USA

problem #9

Nov 302017

GL450

  • miles
Takata recall on airbag and Mercedes dealership does not have parts to repair said airbag

- Little Rock, AR, USA

problem #8

Jan 252016

GL450

  • 55,000 miles
Takata recall. My car has an airbag affected by the recall, yet Mercedes has not offered to replace it. I received a recall notice but there is no action to take.

- Danville, CA, USA

problem #7

Oct 312017

GL450

  • miles
Takata recall it has been over a year since I was notified my 2012 Mercedes Benz GL450 needed the defective airbags repaired/replaced. I phoned the local Mercedes Benz dealership at that time and was advised I would have to wait. What am I to do at this time to successfully accomplish this before an accident occurs due to this defective airbag?

- Greer, SC, USA

problem #6

May 012016

GL450

  • 42,000 miles
Takata recall notified may, 2016 and still awaiting resolution.

- Delafield, WI, USA

problem #5

Jul 122016

GL450

  • miles
Takata recall I have been waiting over a year for this airbag to be replaced but local dealers keep saying they can not get any parts from Mercedes Benz

- Fairhope, AL, USA

problem #4

Feb 112016

GL450

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz GL450. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of houston greenway in houston, tx was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

problem #3

Oct 012016

GL450

  • miles
Tanaka recall

- Palmetto Bay, FL, USA

problem #2

Aug 222017

GL450

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz GL450. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The contact contacted critz Mercedes-Benz of savannah (7000 abercorn St, savannah, ga 31406 (912) 354-7000) and was informed that the recall parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hampton, SC, USA

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