I [XXX] own. The Mercedes Benz, it was in recall for the Air Bag, I took it to the Dealer at the Coral Gables Dealership of the Mercedes, 300 Almeria Ave, Coral Gables 33134. Phone (305)306-3549. and it was check. I was involved in an Accident on ([XXX]) went into a canal. 50 feet down, the Air Bag did not OPEN, the Brake did not brake properly the truck slip through the grass, and we end it in the Canal. I did not was advise the brake were in recall found out later on after the accident the GEIGO the insurance Company advise, but it was too late. I We were Born that Day my husband and me. I have picture of the accident; The check engine was on and off sometime like a year before or maybe more can't recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Clewiston, FL, USA

Brought this vehicle into Mercedes-Benz of Peoria, Peoria, IL. for routine maintenance on May 19, 2022. When I returned to pick up vehicle, I was informed of the Do Not Drive recall and was informed I could not drive my car. I was only offered a curtesy car for that night and then had to find my own rental car, which I have done, incurring $7,675.11 in rental charges through August 2022. I have received zero updates from Mercedes as to when they will fix this problem. I have also not received any reimbursement for my rental car expenses.

- Punta Gorda, FL, USA

I bought a Mercedes GL450 about a year ago, is well taken care of ever since I got it, also the reason I purshased this vehicle because I've heard good things from Mercedes " that it's safe and a reliable vehicle". so I thought and I would've never imagine this vehicle put me my family and I at risk. Starting with the airbag. The sensor keeps on triggering it so its malfunctioned. Also I have an ABS/esp sensor on as well. So as I am driving the car the car suddenly brakes frequent, there's times that it doesn't at all and the brake system doesn't work at all. Huge red flag!!! on top of that I have a fuel leak which I never tought it was a leak, II smelled gas all the time and living by a gas station I wouldve never thought it would be my car. Yet the smell followed me everywhere I went with the car. So when I finally looked into it, mind you I never doubted the Mercedes brand, but was I wrong again.... I have a fuel leak now on top of my other safety concerns... scary especially with my kids aboard also I have done more investigating on the ABS and it tells me that also my car is at risk of sliding down the road. The car is just sitting on my driveway.. this vehicle is so expensive yet so many problems and none of them are maintenance issues. I have spoken to Mercedes corporate and says there is no recall on my car and they cant do nothing about it also that my car is old is probably a maintenance issue. Mercedes cant even stand behind there expensive product... what are we really paying for especially when its unsafe.... my car can blow up any minute....!!!! this is ridiculous and mind you my car isnt that old. Its a 2011!!!! I have had a Toyota corolla that hasnt gave me any issues for over 10 years.!! its unacceptable and the fact that Mercedes cant even fix my issue even with a safety hazard...!!! I demand something to be done and as soon as possible.please help

- Miami, FL, USA