Turned the seat warmer on earlier this week while driving and within minutes a cloud of smoke filled the car. In a very short amount of time , there was a strong burning smell and thick smoke throughout the car. I felt intense heat in my back and realized the source was the seat itself. Unfortunately, I was wearing a heavy coat and didn't feel the intense heat until it burned a hole through the seat itself and my jacket. Called the dealership next morning and they said there is no recall and that they could not offer a goodwill repair . So your car has a major default and poses a fire and safety hazard and Mercedes is doing nothing about it. I am thankful my kids were not in the car and I was driving locally. Can't imagine if we were on the highway and this happened.
WHILE DRIVING AND TURNED ON SEAT HEATING THE FRONT DRIVER SIDE SEAT STARTED TO SMOKE AND BURNED THROUGH THE SEAT , THEIR WAS HEAVY SMOKE BUT THANKS GOD ME AND MY WIFE WERE SAFE , I HAD TO STOP THE CAR TURNED THE HEAT OFF AND WAIT FRO A WHILE - IT IS SERIOUS !!
- azmat,
Plano, TX, US
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A D V E R T I S E M E N T S
Turned the seat warmer on earlier this week while driving and within minutes a cloud of smoke filled the car. In a very short amount of time , there was a strong burning smell and thick smoke throughout the car. I felt intense heat in my back and realized the source was the seat itself. Unfortunately, I was wearing a heavy coat and didn't feel the intense heat until it burned a hole through the seat itself and my jacket. Called the dealership next morning and they said there is no recall and that they could not offer a goodwill repair . So your car has a major default and poses a fire and safety hazard and Mercedes is doing nothing about it. I am thankful my kids were not in the car and I was driving locally. Can't imagine if we were on the highway and this happened.
- Joel S., Deer Park, IL, US