Complaint
The result from the XENTRY battery test does not match the current state of the battery.
Cause
The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health
of the 12 volt battery. The XENTRY battery test may not take into account a single discharge event because the SAM
cannot record the data if the battery is discharged.
Note: A discharged battery does not necessarily need to be replaced. A discharged battery may be recovered with no
permanent damage.
Remedy
Follow guided tests as described.
Complaint
The result from the XENTRY battery test does not match the current state of the battery.
Cause
The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health
of the 12 volt battery. The XENTRY battery test may not take into account a single discharge event because the SAM
cannot record the data if the battery is discharged.
Note: A discharged battery does not necessarily need to be replaced. A discharged battery may be recovered with no
permanent damage.
Remedy
Follow guided tests as described.
