Takata recall. The contact owns a 2015 Mercedes-Benz E550. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer, Mercedes-Benz of chandler 7450 w orchid ln, chandler, AZ 85226 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Phoenix, AZ, USA