Technical Service Bulletins (TSBs) for the 2013 E550 are official communications between Mercedes-Benz & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. Read More »
Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". Read More »
Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa). Read More »
XENTRY (MERCEDES): RED DISPLAY MESSAGE IN INSTRUMENT CLUSTER POWER STEERING MALFUNCTION AND STEERING ASSISTANCE IS REDUCED, CHECK IMMEDIATELY THE OWNER'S MANUAL AFTER ENGINE START. MODEL 207, 204, 212, 231. NO MODEL YEAR. Read More »
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit Read More »
Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor" Read More »
This NCU replaces the prior NCU issued on May 11, 2023, and clarifies replacement part information. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, ... Read More »
This extended warranty applies to the following condition that may necessitate the repair or replacement of the catalytic converter system and is related to: a?? A check engine Malfunction Indicator Lamp (a??MILa??) may illuminate due to ... Read More »
Why the warranty extension? On certain Model Year 2011-2016 CL/CLS/S/E/ML/SL/G/GL/GLE-Class vehicles with V8 engines, the exhaust valve assembly might not work properly and result in an engine misfire and potential illumination of the ... Read More »
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (a??MBUSAa??) is extending the warranty coverage on the exhaust valve system in ... Read More »
Harsh 4-3 and/or 4-5 shifts may be experienced, usually more noticeable with light throttle drivers. No check engine light etc. or related diagnostic fault codes. Adaptation values are usually within specification. Read More »
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
This NCU replaces the prior NCU issued on May 11, 2023, and clarifies replacement part information. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, ... Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
This extended warranty applies to the following condition that may necessitate the repair or replacement of the catalytic converter system and is related to: a?? A check engine Malfunction Indicator Lamp (a??MILa??) may illuminate due to ... Read More »
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Read More »
Various transmission complaints in combination with the fault code P060C00 and/or P060600. With fault code P060C00 the symptoms may include the transmission switching to limp-home mode and in some case there may be a display message ... Read More »
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Read More »
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa) Read More »
FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. Read More »
Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, ... Read More »
XENTRY (MERCEDES): COMBINATION OF FAULT CODES P060C00 AND/OR P060600, CAUSING VARIOUS TRANSMISSION SYMPTOMS DUE TO CENTRAL PROCESSING UNIT, SOFTWARE INDUCED INTERNAL CONTROL UNIT FAULT IS DETECTED. MODEL 212.098, 212.298, 212. 095, 212. Read More »
XENTRY (MERCEDES): AFTER DRIVING LONG PERIODS, SOME VEHICLES MAY EXPERIENCE READY INDICATOR IS YELLOW ON INSTRUMENT CLUSTER, OR OIL FOR TRANSMISSION IS HIGHER THAN 100 DEGREES, OR ELECTRIC MOTOR FOR HYBRID ARE NOT ACTIVE. MODELS 212. Read More »
XENTRY (MERCEDES): ON SOME VEHICLES, SENSORS ARE DELIVERING INCORRECT RPM AND CONTROL UNIT OF TRANSMISSION IS DETECTING OVERSPEEDING, WITH POSSIBLE CAUSE OF SOFTWARE ERROR. MODELS 212. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
MERCEDES: THE AUTOMATIC TRANSMISSION DO NOT MEET INTERNAL SPECIFICATIONS, IN SOME VEHICLES, THAT CAUSES, IN SOME CASES, THE TRANSMISSION TO MAKE NOISES AND NEED TO HAVE AUTOMATIC TRANSMISSION REPLACED. Read More »
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). Read More »
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. Read More »
Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. Read More »
Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system) Read More »
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Read More »
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Read More »
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit. Read More »
The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h. Read More »
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. Read More »
XENTRY (MERCEDES): ON SOME VEHICLES, THE READY LED LIGHTS UP, ONLY, THE PARKTRONIC SYSTEM FAILS TO DISPLAY OBSTACLES, A LOW ON BOARD ELECTRICAL SYSTEM VOLTAGE ONLY OCCURS ON ENGINE START UP. MODELS 212, 207, 117. NO MODEL YEARS. Read More »
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30). Read More »
If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS ... Read More »
XENTRY (MERCEDES): DUE TO A MALFUNCTION THE ESP, BAS, PRESAFE, HOLD FUNCTION, HILL-START ASSIST AND ESP TRAILER STABILIZATION IS UNAVAILABLE AND ADAPTIVE BRAKE LIGHTS, ADAPTIVE BRAKE ASSIST AND/OR ATTENTION ASSIST HAS FAILED OR IS ... Read More »
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
XENTRY (MERCEDES): THE FUSE AND RELAY BOXES (SRB) IN ENGINE COMPARTMENT OR REAR COMPARTMENT HAS A MALFUNCTION AND DISRUPTIONS TO COMMUNICATION PATHS CAUSING A NO START IN VEHICLE. Read More »
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. Read More »
XENTRY (MERCEDES): RED DISPLAY MESSAGE IN INSTRUMENT CLUSTER POWER STEERING MALFUNCTION AND STEERING ASSISTANCE IS REDUCED, CHECK IMMEDIATELY THE OWNER'S MANUAL AFTER ENGINE START. MODEL 207, 204, 212, 231. NO MODEL YEAR. Read More »
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, ... Read More »
MERCEDES: SOFTWARE FAILS TO CORRESPOND, ON SOME VEHICLES, TO CURRENT PRODUCTION CONFIGURATION. MODEL 2013 166 (ML), X166 (GL), 204 (C), X204 (GLK), 207 (E-COUPE), 212 (E), 218 (CLS), 231 (SL). Read More »
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Read More »
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Read More »
XENTRY (MERCEDES): MOISTURE IS ENTERING TRUNK OF VEHICLE DUE TO FAILURE OF SEAM SEAL, OF LEFT REAR TAIL LAMP, NOT MEETING THE REQUIRED SPECIFICATION. MODEL 2013 207 (E COUPE). *PE Read More »
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to ... Read More »
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the ... Read More »
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle ... Read More »
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the ... Read More »
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle ... Read More »
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the ... Read More »
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to ... Read More »
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. Read More »
Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Read More »
1. Noises when operating electric seat fore/aft adjustment 2. Electric fore/aft adjustment nonfunctional 3. Adjustment is biased to one side, which bends the seat frame Read More »
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit Read More »
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). Read More »
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Read More »
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew ... Read More »
Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console. Read More »
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the ... Read More »
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, ... Read More »
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle ... Read More »
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle ... Read More »
