Steering wheel inlay de-laminated creating a razor sharp edge. The material attached to the component maybe plastic/metal. In any event it cut a 1in. gash on right index finger. Initial interaction with dealer who services same was was a travesty. I advised a safety issue and was told car out of warranty not their problem. They will fix free parts and labor charges if we signed a release for injuries suffered. Written response sent 25 Jan 2019. Awaiting MBUSA response for injury compensation. Why no Bulletin issued for injury possibility. Gross negligence by MBUSA.
A D V E R T I S E M E N T S
Steering wheel inlay de-laminated creating a razor sharp edge. The material attached to the component maybe plastic/metal. In any event it cut a 1in. gash on right index finger. Initial interaction with dealer who services same was was a travesty. I advised a safety issue and was told car out of warranty not their problem. They will fix free parts and labor charges if we signed a release for injuries suffered. Written response sent 25 Jan 2019. Awaiting MBUSA response for injury compensation. Why no Bulletin issued for injury possibility. Gross negligence by MBUSA.
- kazzzzrobak9165, Cheverly, US