This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall #17V627, I was notified of the recall but unable to get the defective parts replaced as the dealer reported that replacement parts are still not available.
The contact owns a 2015 Mercedes Benz E400. While driving approximately 40 mph, the vehicle was equipped with a distronic device that allowed the contact to stop the vehicle in the event of a crash. The contact stated that the device failed and caused the contact to crash into the rear of another vehicle. The air bags did not deploy. A police report was filed. The contact and the passenger sustained minor injuries, which required the contact to seek medical attention. The vehicle was towed to a tow lot and then to a dealer. The manufacturer was notified of the failure. The approximate failure mileage was 1,500.
- Fairfax Station, VA, USA
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- New York, NY, USA