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5.1

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Mercedes-Benz E350 windows / windshield problems

windows / windshield problem

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2016 Mercedes-Benz E350 Owner Comments

problem #2

Sep 052023

E350

  • miles

A D V E R T I S E M E N T S

We have been getting water in the front passenger compartment below the door area, after rain. We took it to our mechanic, who determined that the windshield integrity has been compromised along the top area in front of the passenger dash. Apparently the seal has separated, allowing water to enter the vehicle. Our mechanic stated that the safety of the vehicle has been compromised and the windshield needs to be removed and re-glued. We are currently waiting for an appointment with a glass specialist to have this repaired, as there does not seem to be a recall listed. Several months ago we had the drain(s) cleared and thought this would solve the problem, but it did not.

- Ponte Vedra, FL, USA

problem #1

Apr 262023

E350

  • 39,000 miles
The contact owns a 2016 Mercedes-Benz E350. The contact stated that water was leaking from the front driver-??s side windshield. The contact also stated that several months later, she became aware that the front passenger-??s side windshield was leaking. An undisclosed dealer was notified of the failure and the contact was provided an estimate for the repair, but no further assistance was provided. The vehicle was then taken to a collision center where it was diagnosed that the windshield bonding had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact was referred to the dealer. The contact was then referred to the NHTSA Hotline. The failure mileage was approximately 39,000.

- Nottingham, MD, USA

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