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NHTSA — Steering Problems

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
25,400 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Mercedes-Benz E350 steering problems

steering problem

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2016 Mercedes-Benz E350 Owner Comments

problem #5

Aug 132023

E350

  • miles

A D V E R T I S E M E N T S

I was driving my husband's 2016 E350 at 45 mph when the car accelerated. I attempted to control the speed by braking but the brake did not respond well. The steering wheel was also loose. The car sped up and turned left to the opposite side of the road, crossed the two lanes and hit the fence followed by a tree. The car was totaled, and the tree broke down at its branches. I survived the crush with two fractures on my back and on my left thumb.

- Heath, TX, USA

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problem #4

Mar 292021

E350

  • 20,000 miles
On highway I found steering wheel down is not working.

- Sarasota, FL, USA

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problem #3

Feb 012021

E350

  • 39,000 miles
When I try to put the vehicle in park the car is stuck in drive or reverse. If the car is in reverse or if the vehicle is in drive and you use the gear selector to put the vehicle in park or change and gear the vehicle does not change the gear. I bought this vehicle certified preowned from Mercedes-Benz dealership in July 2019 the vehicle has less than 4000 miles on it since I bought it certified and this issue has occurred. This is a safety issue which could have injury and or death. The Mercedes-Benz dealer is stating there was a fault code with the shifter attached to the steering wheel and need to replace the entire module due to an electrical fault. The dealership is refusing to honor disrepair under a safety maintenance from the manufacture. I have escalated this matter to Mercedes-Benz executive relations. This issue has been ongoing for the past several months since last year.

- Alexandria, VA, USA

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problem #2

Jul 112020

E350

  • 66,000 miles
Power steering malfunction

- Deerfield Beach, FL, USA

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problem #1

Jan 142016

E350

  • 2,000 miles
The contact owns a 2016 Mercedes-Benz E350. While driving approximately 25 mph, the steering system suddenly malfunctioned and the steering wheel became very difficult to turn. The contact's vehicle crashed into a second vehicle. During the crash, the message "malfunction" displayed on the instrument panel. The cause of the failure was not diagnosed or repaired. The contact sustained lacerations to both hands during the crash, but medical attention was not required. A police report was filed. The manufacturer was not notified. The failure mileage was 2,000.

- Del Ray Beach, FL, USA

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