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NHTSA — Air Bags Problems

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
11,273 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Mercedes-Benz E350 seat belts / air bags problems

seat belts / air bags problem

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2016 Mercedes-Benz E350 Owner Comments

problem #5

May 092022

E350

  • miles

A D V E R T I S E M E N T S

Someone ran a stop sign traveling at at least 30 mph and hit my car twice; once in the front, once in the rear. I hit my face on the steering wheel, was knocked unconscious, and received a concussion. The airbags never deployed.

- Decatur, AL, USA

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problem #4

Dec 172019

E350

  • 41,166 miles
The contact owns a 2016 Mercedes-Benz E350W. Contact stated that while driving at 70 mph, the driver side airbag warning light illuminated. The vehicle was taken to (Mercedes-Benz of West houston 1025 highway 6 N, houston, tx 77079, (281) 492-5800) where it was diagnosed and it was determined that the driver airbag gasket seal, cable connector wiring harness failed and needed to be replaced. The vehicle was repaired. The contact mentioned NHTSA campaign number: 17V177000 (electril system) as a possible solution to the failure. The manufacturer was made aware of the failure but no further assistance was provided. The failure mileage was approximation 41,166.

- Houston, TX, USA

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problem #3

Oct 232019

E350

  • 10,000 miles
Passenger airbag recall over one year ago, and dealer states not available "?"

- Pasco, WA, USA

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problem #2

Apr 012017

E350 6-cyl

  • miles
The contact owns a 2016 Mercedes-Benz E350. The contact stated that the air bag warning indicator randomly flashed. The on star communication system generated reports and called to inquire if there was a crash. The dealer (Mercedes-Benz of beverly hills, 9250 beverly blvd, beverly hills, ca 90210, (310) 659-2980) was unable to disconnect the on star communication system and stated that the control unit prematurely failed because of coffee that may have spilled in that area. The manufacturer was notified of the failure. The contact was uncertain if the vehicle would be repaired. The VIN and failure mileage were not available...updated 10/25/17

- Beverly Hills, CA, USA

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problem #1

Nov 282016

E350 6-cyl

  • 5,200 miles
My vehicle was moving thru intersection when another vehicle ran a red light. I hit the brakes, but still crashed into side of other vehicle at 20-25 mph. My vehicle had front end damage and was a total loss. I was wearing a seat belt, but it did not hold me to the seat. I hit the steering wheel with my chest and had to go to hospital for X-rays. Also, the steering wheel air bag did not deploy. The dealer said I was not going fast enough to deploy air bag. That is not true.

- Virginia Beach, VA, USA

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