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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Mercedes-Benz E350 lights problems

lights problem

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2016 Mercedes-Benz E350 Owner Comments

problem #1

Jun 042024

E350

  • miles

A D V E R T I S E M E N T S

Dealership stated on 6/4/24 extensive rust and perforations on rear vehicle sub frame that can cause risk to driver of accident or injury. MBUSA is offering to replace sub frame part # 212 350 38 05. However dealership advised MBUSA is not offering to replace corroded brake lines or brake fluid exchange, and would need to come out of pocket. MBUSA failed to notify me of safety defect. Vehicle was purchased from MB of Arlington, VA in 4/2019 however dealership sold vehicle that is dangerous to drive. The vehicle also has additional safety defects such as a passenger tail light that does not work, and a license plate light not functioning. Dealership wants an additional $1500 to replace these (2) lights. Vehicle has low mileage at 60,000 and was purchased with 35,000 under MB CPO program. I am very disappointed in Mercedes Benz and have never had so many quality and safety issues with any of my prior E-Classes before. I contacted MBUSA and opened up a Executive Care Escalations Case [XXX}. There was no warning lights of the impending safety feature. The level of rust on the sub frame is horrifying, and this vehicle should never have been sold to me under MB CPO. In addition, the vehicle engine is leaking oil in multiple places and could catch fire in any moment. I have never seen so many issues on a vehicle with low mileage, especially with a Mercedes. Dealer is refusing to assist with cost, and wants 2K+ to replace engine gaskets. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Alexandria, VA, USA

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