This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Mercedes-Benz E350. The contact stated that while her daughter was driving at an undisclosed speed, there was a fuel odor perforating through the interior of the vehicle. The driver later reported feeling ill which she attributed to the fuel odor in the vehicle and determined to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who was able to smell the fuel odor but was unable to provide a diagnosis. The vehicle was not repaired. The vehicle was towed to another independent mechanic, who diagnosed a failure with the fuel pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V792000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 147,000.
The contact owns a 2014 Mercedes-Benz E350. The contact stated that while operating the vehicle, there was an abnormal fuel odor inside the cabin of the vehicle. The vehicle was taken to the local dealer but no cause for the odor was found. The vehicle continued to experience failure. The manufacturer was not contacted. The failure mileage was unknown.
The contact owns a 2014 Mercedes-Benz E350. The contact stated on several occasions when the vehicle was turned off, the contact became aware of an abnormally strong gasoline odor. The vehicle was taken to a dealer where it was diagnosed and determined that unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 88,950.
The contact owns a 2014 Mercedes-Benz E350. The contact stated there was a fuel burning odor emitting from the vehicle when in the vehicle was parked. There were no warning lights illuminated. The vehicle had been taken to the dealer and diagnosed with a fuel leak coming from the fuel tank. The contact was informed that the fuel tank needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 87,000.
The contact owns a 2014 Mercedes-Benz E350. The contact stated while driving at various speeds, there was a gasoline odor inside the vehicle. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was confirmed that the vehicle was not under recall. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V792000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 166,000.
- Tampa, FL, USA
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For a couple of months when I put my 2014 E350 sport in park it would jerk forward. Never really thought about it being a problem. I was driving my car into my neighbors driveway and went to turn around and just as I went to put the car in reverse, the car propelled forward directly into her tree. If the tree had not been there my car would have went into the front of her house. I am thankful that I am just shaken up and a little sore. I am also thankful that I was the only one in the car during this freak event and that if happened where it did because the 2 other times that I was in my car that day is was in heavy traffic and I would have done major damage to myself and possibly someone else. At first I believe my shoe got caught on the accelerator, but there is no possible way this could be the issue as I was applying it to the brake when the car propelled forward. For as hard as I hit the tree the airbag did not deploy. I was able to drive my car back home with all the coolant leaking from it.
A D V E R T I S E M E N T S
- Houston, TX, USA