The contact owns a 2013 Mercedes-Benz E350. The contact stated that the panoramic sunroof was making a crackling sound as if it was about to fracture. The contact was concerned that the sunroof glass might fracture with impact with passengers seated inside the vehicle. The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

- Los Angeles, CA, USA

The contact owns a 2013 Mercedes-Benz E350. The contact stated while his wife was driving at 55 mph, the sunroof sliding door detached and fell on her right shoulder and head. The driver sustained headaches for a couple of days but did not seek medical attention. The contact took the vehicle to a local dealer, where it was diagnosed with needing the airflow panel to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 82,000.

- Wellington, FL, USA

The contact owns a 2014 Mercedes Benz E350. The contact stated that while driving at 70 mph, he heard a loud abnormal noise and the sun roof had exploded. The vehicle was taken to the dealer autohaus of peoria Mercedes-Benz (2322 w wan winkle way, peoria, il 61615, 309-740-0295) who diagnosed the vehicle but failed to inform the contact of the diagnosis as the vehicle was not repaired. The manufacturer was notified of the failure and advised they would contact the dealer. The failure mileage was approximately 36,000.

- Bloomingdale, IL, USA

The panoramic sunroof exploded outward. When it occurred the sound was like someone fired a shotgun next to my head. I was driving northbound on I-25 just South of denver. Had the fabric sunshade not been extended forward so it contained the glass the occupants in the car would have been showered with the sharp shards, which were so sharp the pieces that flew back on the back window and trunk lid left deep scratches on those surfaces. Not sure how much glass was thrown up into the air and impacted traffic behind the car. Think about a motorcycle rider being hit by these flying shards of glass. After the incident I looked on line and found the following link, which details another incident in 2012 that seems to be exactly what I experienced on June 1. www.benzworld.org/forums/W251-R-class/1652488-exploding-sunroof.html<www.benzworld.org/forums/W251-R-class/1652488-exploding-sunroof.html a representative of the Mercedes dealership where the car was purchased also confirmed over the phone that the same thing had happened to their service manager while driving a car with a panoramic sunroof. This is not a safe situation with these cars and I hope you'll seriously look into this. Notwithstanding any injuries that may occur from such an incident, the explosive nature of this type of failure could very easily cause a driver to panic and/or be distracted enough to have an accident in traffic. I won't feel safe driving this car now that I am aware of what can happen with this panoramic sunroof over my head. If you'd like to see photos of the damage, I would be happy to E-mail those to you. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Castle Rock, CO, USA