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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
12,098 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Mercedes-Benz E350 fuel system problems

fuel system problem

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2013 Mercedes-Benz E350 Owner Comments

problem #6

Dec 252021

E350

  • miles

A D V E R T I S E M E N T S

Gas smell from left rear of vehicle wheel well. As fuel smell inside of car

- Port St Lucie , FL, USA

problem #5

May 032021

E350

  • miles
I smell gas in the garage after I fill up my vehicle. I do not over-fill the tank, I remove the gas filler nozzle when it turns off automatically. I feel this is an unsafe condition. I have not yet taken the vehicle to a dealer to investigate this problem. According to my research, this vehicle model has a history of this same complaint in earlier models and was repaired by the dealers no charge through model years 2009. The condition has obviously not been remedied after this defect was discovered.

- Sierra Madre, CA, USA

problem #4

May 092021

E350

  • miles
A Summary of the May 9, 2021, event follows: 6:30 a.m: I Woke up, put on gym clothes and shoes and drove to gym (1 mile from home). 7:01:40 a.m. Turned into the gym parking lot and slowly inched into a parking space. (my Mercedes rides low in the front so I pull in slowly so the block will not scrape my bumper). 7:02:00 a.m. As I pull slowly into the parking space the car stalls and the engine begins revving very loud. I firmly press my right foot (foot was already on the brake as I was inching into the space) on the brake because the car is still making that revving sound. 7:02:15 a.m. The car is at a complete stop for some time. The engine begins revving even louder and surges forward (foot was still on the brake) four feet. The car hits the brick gym building and comes to a standstill. I turn off the engine and sit there stunned. ( A witness signed a statement and said "car was at a complete stop for some time...thought driver would open her door and get out but then the car suddenly surged forward and hit the building"). After getting out of my car and inspecting the wrecked car, I notice the gas cap is open and I shut it. The police show up, and say "no police report" will be made. I have some injuries (concussion, bruises over full torso and legs) but I treat patients with TBIs so self-diagnosed and treated my injuries without seeking additional medical attention. On May 9, 2021, I call CSAA and report the accident. After several conversations with CSAA Claims Advisor Karl Arnold, it appears the car frame is damaged, and repair costs exceed value of car. The building had no damage. I then attempted to access relevant data on the EDR and was misled by the Mercedes Fairfield dealership, Service Unit. I was told by Josh -??the data is irretrievable, and you can-??t get it-??. I asked why would Congress pass the EDR in to law making EDRs mandatory and data belongs to owner, if it is not retrievable? He had no answer. [xxx] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFO

- Benicia, CA, USA

problem #3

Mar 012021

E350

  • 46,913 miles

A D V E R T I S E M E N T S

I noticed the smell of gas in the garage whenever the car was parked in the garage. The Mercedes dealer determined that the right side fuel sending unit was leaking gas. The vehicle has a metal gas tank and the fuel sending unit is built into the gas tank and therefore the entire gas tank had to be replaced at a cost of $4209.65.

- Heath, TX, USA

problem #2

Jun 082017

E350

  • 25,677 miles
Fuel leaking from right rear area - when car is filled up - I stopped when pump clicked off - did not overfill - you had a extension of warranty on Mercedes up to 2009 but this 2013 has the same problem its under the rear seat passenger side - right where a car seat would be for a kid - someone is going to get killed by this. This should be a mandatory safety recall !! 2013 should be included in the extention big problem we bought this car used and 1st time we filled it

- Ponte Vedra, FL, USA

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problem #1

Apr 112017

E350

  • miles
Ad blu heater failure with check eng light multiple failures and codes.

- Hagerstown, MD, USA

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