Purchased vehicle May 22, 2023 at Direct Auto Sales of Orlando, Florida. Approximately two and a half weeks later the subframe broke away from the support arm rendering the vehicle in an inoperable and unsafe condition. A local mechanic said this vehicle should not have been driven. He said we could have been in an accident and suffered severe injuries or even death. Mercedes Benz of South Orlando inspected the vehicle and reported the subframe, fuel tank, front and rear axles, exhaust system, support arms, motor mounts, etc need replacing. Cost is $30,000. How could anyone fail to see damage this extensive.and not report it.

- Orlando, FL, USA

Hello, I was driving one night I hit the brake and the car lost control..I was able to drive home afterward I took the car to a shop and after inception They found the rear K sub frame rusted and broken. The car in excellent shape with no rust or corrosion in any other area. The car has 108k miles and always parked indoor.

- Fairfax , VA, USA

The vehicle intermittently shifts itself from drive to park while moving forward while decelerating at slow speeds (approximately under 5 mph.) there is a sudden jerk, and everyone / everything in the car is thrown forward as the vehicle jumps to a dead stop. This is quite dangerous and further, can probably cause rapid deterioration of the vehicle. The issue was first presented in January 2017 to the Mercedes dealership in reno, nv who could not duplicate the problem, but charged ~$140 for the analysis. They stated that there was no record with mb of such an issue. They also stated that if the issue was later found and repaired, the dealership would credit the evaluation costs. During a trip to salt lake city this week the problem reoccurred several times and I scheduled an appointment at the slc Mercedes dealership (ken garff). At today's appointment (3/29/17), the assistant service manager told me that they couldn't duplicate the problem. However, they found a description of this exact issue in the mb database and have a recommended fix. Unfortunately, that fix is over $800 and Mercedes will not take and financial responsibility for repairing this, as it is not a "recall." This is most upsetting, as I view the sudden stopping and transmission change while moving as a safety and a longevity issue for the vehicle. I am planning on taking the vehicle in this week to mb slc and having the prescribed repairs completed. Further, I believe that Mercedes-Benz should be responsible both ethically and financially for resolving this engineering defect.

- Reno, NV, USA

Electronic transmission : Oct. 29, 2015. My car was parked in the garage. I opened the tailgate, put something into the trunk, pushed the electric button and the tailgate closed. I got into the car, started the engine, and the tailgate popped open. I backed up to clear the garage, stopped the car on my flat driveway, and put the transmission in park. I opened the door, walked around to the back of the vehicle, pushed the button again, and stood there watching the tailgate close, for good measure. When it locked, the car popped out of park into reverse (not neutral); drove into me and pinned me against the building fracturing my left leg, until neighbors heard me screaming, ran out, got into the car, and drove it off me. Consumer stated permanent nerve damage to his left foot updated 7/13/18

- Los Angeles, CA, USA

Submission from constituent re acceleration issue with 2011 E350 blue tech Mercedes Benz. The consumer stated the vehicle did not respond to accelerator input. The problem was intermittent.

- Washington, DC, USA