This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The airbag in the headrest, just notice it was lose, no accident or anything took car to dealer the car is under factor warranty and was told I had to pay for it. Also there was water coming inside of my car, took it to the dealer. They said the sun roof was clogged again my car is under factory warranty, they stated it is possibly a recall, the part was $32 and the labor was $458. I park in a garage, car only have 57,000 miles and I have to pay for it.
I was driving down the road on layton ave and 43rd street, and out of nowhere the headrests of the vehicle exploded, pushing my neck forward. Granted I went over a hole not that big, but the explosion was so drastic that it pushed my seat forward and my neck is now sore and tender from the impact. I am really scare now that this can happen anywhere. I called Mercedes Benz dealership and they said that they want me to bring the car so the can reset the system. I don't like that idea, because I got this car brand new and now the value really change. I don't feel safe in it anymore. I don't think Mercedes is willing to take the car back either. Should I follow a lawsuit? I have 5 months left on this lease but anything can happen with this car now since already showed some malfunction. Headrests are supposed to popped out only if you are rear ended.
- Oak Creek, WI, USA
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- Baltimore, MD, USA