This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear subframe corrosion and failure. Based on my queries this apparently a common issue. I am adding my report to add weight to this common issue. Vehicle is approximately 13 years old, is in good condition, and has not suffered any accidents affecting the rear subframe. Overall only minimal rust or corrosion is found during a visual inspection while on a lift. This vehicle has passed annual inspections as required by Virginia state law. The rear subframe has rusted from the inside. This corrosion was not visible from the outside, which is why it was not found in the annual inspections. Due only to this internal corrosion, the left-hand (driver) side of the rear subframe has broken loose where the rear wheel's control arm is attached. This removes one of the rear wheel's primary attachment points, making the vehicle unsafe to drive.
The contact owns a 2010 Mercedes Benz E350. While driving approximately 65 mph, the contact heard a loud pop noise. The contact noticed that the rear passenger side tire was torn apart. The contact installed the spare tire and the vehicle was taken to an authorized dealer who stated that there was a large hole in the rear passenger side wheel; the wheel and tire were replaced. The failure mileage was 1,697 and the current mileage was approximately 3,900.
- Murphy, TX, USA
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- Reston, VA, USA