This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Mercedes-Benz E350. The contact stated while driving at an undisclosed speed, the low battery warning light illuminated. The vehicle was driven to a nearby parking lot. The contact parked the vehicle and opened the hood. The contact stated that upon inspecting the vehicle, the contact noticed pieces of the serpentine belt on the engine. The contact turned the vehicle off. The contact went to a nearby Auto Parts store and purchased a new serpentine belt. The contact replaced the serpentine belt, and the vehicle was driven to the residence. The contact stated that upon checking the data on the instrument panel, the contact became aware of several error messages. In addition, the contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel had seized. The contact turned off the vehicle and the steering wheel functionality returned. The contact stated that the low coolant warning light illuminated; however, the coolant level was checked and was sufficient. Additionally, the contact stated that the drive assist warning light was illuminated on the instrument panel. The vehicle was taken to two independent mechanics regarding the drive assist warning light; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 183,000.
August 2024, while driving on a 4 lane highway at 65 mph, a warning appeared on gauge cluster saying that Electronic Stability Control and Traction Control inoperable. This caused the car to reduce power, requiring me to quickly pull over. The car continued running but I was limited on mph and gear selection (aka Limp Mode). I turned the car off, allowing the systems to reset. After driving approximately 1 miles, the same warnings appeared. Fortunately, I was within a mile from home at the time so I was able to "Limp" the car home. The next day, I checked the car again by driving in my neighborhood with the result. I had the car transported on roll back to Express Oil and Tire in Barboursville, WV as my "local" MB dealer is an hour away. They checked the car and the Engine Control Module was defective and needed replacement. The cost of the service including new MB parts and programming would be $2,495. I tried for 2 months to secure funding to fix the car to no avail. I had the car towed on roll back again but back to my house. The car has sat since then.
The contact owns a 2010 Mercedes-Benz E350. The contact stated that the engine was misfiring and shifted LIMP Mode. The contact stated that the check engine warning light was intermittently illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V168000 (Exterior Lighting, Electrical Stability Control, Engine, and Engine Cooling) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 127,000.
The vehicle has only 50K miles. I am the only owner and I purchased the vehicle in 2010 (new) with only 9 miles. I have completed all required services to date. In may I had the ab service complete and the check engine light was on. I was told it was likely due to the need of having the spark plugs change based on time not mileage. Now I am being told the outcome of the check engine light on is due to a misfire code for cylinder one, failed sds compression test. Cylinder one failed cylinder leak down test at 80%. exhaust valve seats failing causing exhaust valves not to fully close. We are unable to repair the valve seat on cylinder head and it is necessary to replace passenger side cylinder head. Only camshafts and cam adjusters can be transferred. New head will come with new valves. There are repeated reports from other owners with this same issue-resulting in enormous repair cost. This is a defect and Mercedes-Benz need to consume the cost, especially since the vehicle has less than $50K miles.
My 2010 E350 check engine light comes on and off but mostly on for 5 days out of 1 week, 2 days off. Been doing this since I got it bought it in Nov of 2015. I was told by other owners that this may cost up to $8/12gs to get it fix. Why there wasn't a recall for this" please expand, anyone?????"
We brought this vehicle from 3rd party. Transmission gear sound is coming so hard. I have very low mileage only 48K. I wen to delar, he told me to change the transmission or contact head office to resolve this issue. I need someone to help me for next step.
Knocking noise during vehicle start-up during vehicle start-up, 2 sec knocking noise, then noise stop. Drop vehicle off, advice service representative to the issue. After there inspection, service representative inform me this was normal, the noise I'm hearing is the engine is pushing the oil faster to the chamber, this process prevent vehicle warm-up wait, ask to speak with the service shop manager, still waiting. Yes, still have the knocking noise during vehicle start-up.
I bought a 2010 E350 mb in November of 2015 as a birthday gift. My 3rd week of own it the check engine light came on and keeps going on and off. Brought it back to the dealer where I bought it and told me to bring it to mb. Turn out to be heck engine light due to faulty camshaft adjuster solenoid on Mercedes-Benz E350. Why is their no recall on this, it cost $8,000 to get it fixed?
Was told to replace the serpentine belt tensioner. Asked why the belt tensioner needs to be replaced was told that they give out and if you are driving it could cause an accident. This is before the replacement cycle for the belt (90K miles). So many people won't know this will happen creating accidents that could be avoided.
Another car made an illegal U-turn and caused me to T-bone on his passenger side. Front of my car hit his passenger side and dragged his car for about 10 feet. Air bags on my car did not deploy, safety system M-brace in car failed and did not call sos either. Car safety system did not detect the crash at all. Mercedes Benz did not detect a crash....updated 09-10-14 the consumer stated she received soft tissue injuries to the neck, shoulders, and back, bruised elbow, and headaches and loud ringing for 10 days caused by the crash. Updated 12/16/2014
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- Coconut Creek, FL, USA