This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received safety recall # 2020040011. I made an appointment at beverly hills Mercedes for 9/23/20 at 10:00am.(per letter sent to me by mercedez Benz. (NHTSA recall #19V918). The service man (I believe his name was tamir) told me they had no loaner for me and that 95% of the time they will do nothing regarding their recalls. I was stunned at such unprofessional and unethical behavior from a mercedez dealer. I told him to give me my car back and why did they make my appointment if they are not going to honor the safety committments in good faith.
- Los Angeles, CA, USA
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- Los Angeles, CA, USA