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NHTSA — Seats: Front Assembly: Seat Heater/Cooler Problems

10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
120,160 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Mercedes-Benz E350 accessories - interior problems

accessories - interior problem

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2009 Mercedes-Benz E350 Owner Comments

problem #1

Nov 012019

E350

  • 120,160 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Mercedes-Benz E350 wagon. While the contact's spouse was driving approximately 35 mph, the driver's side heated seat caught fire. The driver sustained a minor burn, which did not require medical attention. The vehicle was taken to Mercedes-Benz of alexandria (200 S pickett St, alexandria, va 22304, (703) 341-2100) where it was diagnosed that the wire to the seat warmer element fractured and caused an electrical short. The seat was not replaced. The contact stated that the dealer was awaiting a response as to whether or not the seat would be replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 120,160.

- Annandale, VA, USA

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