This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Mercedes-Benz E350. The contact stated that while driving at approximately 25 MPH, a vehicle that was merging onto the road did not yield and crashed into the front passenger side of her vehicle. The contact stated that the air bags failed to deploy. The contact sustained whiplash and bruises on her right leg, and the front passenger had an ACL injury. A police report was filed. The vehicle was towed to an independent mechanic, where unknown repairs were completed. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 123,000.
Informed by a Mercedes Benz dealer that my SRS is not functioning correct. And that the air bags could deploy upon minor/light impact. SRS light is displayed!!!
At low speed, coming out of a grocery store parking lot, car went into sudden unintended acceleration without any warning. Fully pressing on the brake failed to slow or stop the car. With the brake not working and the car accelerating very fast the car became out of control until it crashed with a large rock /boulder when it stopped. There was extensive damage the the whole front half of the car. The car had to be towed in. I sustained a significant bruises of my breast bone and adjoining ribs. I am still in pain. This same exact malfunction with this same car as noted above occurred in 2013. I paid extra for mb to have an engineer examine the car but I was told nothing was wrong. On both occasions the air bags did not deploy.
The contact owns a 2008 Mercedes-Benz E350. While driving 65 mph, the contact's vehicle was struck on the driver's side and caused it to flip over several times. The vehicle landed on its side. The air bags did not deploy. The police were called to the scene and a police report was filed. The driver and passenger were injured and were transported to the hospital via ambulance for medical attention. The vehicle was towed to a tow yard where it was awaiting inspection by the insurance company. The manufacturer and dealer were not notified of the failure. The failure mileage was 196,000.
I have an airbag code showing passenger side sensor or wiring harness failure. Vehicle is out of warranty, Mercedes states repair cost is my problem. Checking Mercedes forums reveals hundreds of complaints of similar and exact problems. SRS is a vital system, and cannot fail. Design and support from the manufacturer should reflect their commitment to safety, not just pass the buck. One or a dozen instances may be quality control issue, but hundreds or even thousands is a flaw that should be investigated. From mbworld.com https://www.google.com/search"Q=SRS+Mercedes+light&ie=utf-8&oe=utf-8#Q=SRS+Mercedes+light+site:mbworld.org from benzworld.org https://www.google.com/search"Q=SRS+Mercedes+light&ie=utf-8&oe=utf-8#Q=SRS+Mercedes+light+site:www.benzworld.org hundreds of Mercedes Benz owners have a sensor or wiring problem that could lead to injury or death. I believe such a widespread issue should be repaired at the cost of the manufacturer, not the owners or victims.
- Lilburn, GA, USA
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The contact owns a 2008 Mercedes Benz E350. The contact stated that while operating the vehicle in the rain, the windshield wipers failed to operate. Also, the contact indicated that while the passenger seat was occupied, the message indicating that the passenger side air bag system was deactivated illuminated on the instrument panel. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 107,000.
The car accelerated on it's own in a parking lot leading to a crash. The car went inside a building. My foot was on the brakes all the time, but car did not stop. Air bags did not open.
A D V E R T I S E M E N T S
- Ridgefield, NJ, USA