This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Mercedes-Benz E350. The contact stated that the vehicle failed to start after several attempts. In addition, the engine began to sputter while idling. The contact had taken the vehicle to an independent mechanic where the fuel tank sensor was replaced; however, the failure persisted. The contact also stated that while his daughter was driving at an undisclosed speed, the vehicle stalled in the middle of an intersection. Due to the failure, the vehicle was towed to a dealer where a diagnostic test was performed; and the mechanic discovered that the fuel pump had failed and needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 140,000. The VIN was not available.
The contact owns a 2008 Mercedes-Benz E350. The contact stated that while refueling, the contact smelled an abnormal fuel odor. The contact stated that the odor was present whether the vehicle was turned off or running. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.
2008 Mercedes E350. Consumer writes in regards to sender fuel D/S and reimbursement for repairs. The consumer stated the vehicle would smell of fuel and the check engine light was on. The vehicle was repaired at the expense of the owner. The consumer was not notified of the recall. The consumer requested a reimbursement. Updated 05/23/2017
The fuel gauge has become inconsistent during the past few months. The fuel levels run up and down and never go below the half way mark. Was driving on the freeway yesterday and the car completely ran out of gas. No warning or indication of low gas levels. Had actually show 231 miles remaining. I was able to pull over and get assistance. However, could have been very dangerous had it not been the day after christmas and no one on the road.
The contact owns a 2008 Mercedes Benz E350. The contact noticed a strong fuel odor after refueling. The vehicle was taken to the dealer who diagnosed that the fuel system needed to be replaced. The vehicle was repaired at a cost of $3,000. The manufacturer was made aware of the failure. The approximate failure mileage was 124,000.
- San Antonio, TX, USA
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For approximately a year and a half, when filling my gas tank, a strong gas smell occurs in the cabin of the car and in the house garage for a few days. To try and avoid this problem I avoid filling my car completely as the smell dissipates as gas is consumed. On July 19, 2014, I filled my tank to the click and proceeded home, parking in the garage. My bedroom is above the garage. While sleeping for a few hours, I awoke with a horrible headache and the strong smell of gasoline in my room. I went to the garage and the smell of gas was overwhelming. I stated my car and moved it out of the garage to the driveway for health and safety reasons.
After filling up gas tank, strong odor of gasoline detected in the real wheel well on the passenger side. After driving for 50 or so miles, odor is gone. Took car to Mercedes dealership and was told the fuel sending unit needed replaced and the repairs would be covered under cpo warranty.
After filling up the gas from gas station, we see gas leak/gas dripping under the car (underneath the rear seat). We can see gas dripping and the smell of the gas inside the car as well as outside the car. When I looked at the internet, there has been lot of incidents reported by plenty of customers and I don't know why Mercedes is taking a look at it. It can cause serious fire issues since gas is exposed to air. I hope you will take this seriously. The contact merc dealership where we got this vehicle is 17510 North fwy, houston, tx (281) 305-8970. Thanks
At the beginning it was a slight smell of gas upon filling up. Thought on occasion it might have topped off to full. Smell of gas dissipated after a couple of days. Smell has now grown to the obnoxious stage and does not dissipate until tank shows roughly 3/4 full. Noted that many other mb owners have registered the same complaint. Please add my name to the list. Based on others experience requesting the dealer to deal with it would have little or no effect. Collectively perhaps you can start some action against them to take action and fix this potentially life threatening problem. A repair cost is suggested to be over $1,000 and frankly the car can not be sold with this existing problem, the liability would be catastrophic!
Gas tank fuel sending unit failure causing inaccurate readings. One incident my wife was driving on the freeway in the fast lane and gas gauge indicated 1/2 tank of fuel remaining and car stalled because of no fuel causing a very unsafe situation due to no area to pull over safely. Please reference NHTSA action number: PE12001.
My wife and I noticed the strong smell of gasoline each time we bought gas and filled up the tank. Have mentioned this numerous times to personnel at the dealership and every person just expressed puzzlement over the problem and offered to take a look at the car and see what the cause might be. I finally scheduled an appointment about a year later to correct this issue or at least fine the cause because the odor was getting stronger....especially because the car is parked in the garage. The dealership called me and said it would cost about $2000 to repair the seals but they would split the cost with me. They said if I did not repair the seals the car was still safe to drive...we just could not fill up the tank. I went ahead with the repairs but searched the internet and found numerous other complaints on the problem and the ongoing class action lawsuit in the northern district of Georgia and the June 16, 2013 request by NHTSA for information due to 528 similar complaints....please add this complaint to the previous 528. I think someone at Mercedes should have been aware of the ongoing question of tank leakage....the car is not safe to drive with a leaking tank.
The car exudes a very strong smell of gasoline. The gasoline odor is so strong that I can no longer park the car in the garage of our house as the fumes are so overpowering they seep into the home living areas and cannot be tolerated (breathing). Overall, the gas fumes are strong enough that I do fear that something external (cooking, water heater Pilot light) could possibly cause spontaneous fume ignition/fire.
Every time I fill my 2008 Mercedes E350 up with gas, there is a very strong gas odor coming from the car. This strong gas smell emits from the car until I drive about 100 miles (reducing gas levels in the tank). I park my car in my attached garage at night. When I wake up, my garage and parts of my house smell like a very strong gas odor.
Reference NHTSA action number: PE12001 2008 E350 rwd, after filling up full tank of gas today 07/17/2013 and park in the home's garage, strong gasoline odor smell coming from rear left (behind driver side) wheel....updated 10-24-13 updated 11/1/2013
There is a very strong smell of gasoline after refueling. The problem has gotten progressively worse over the last few months. It is now impossible to stay in the garage when the car is parked there - unable to breathe due to the gas fumes. It only happens right after refueling, or when the tank is nearly full.
Reference PE12001 I occasionally smell gas after filling up my vehicle. Until now, I'd just figured I stepped in some fuel at the station and that the smell was coming from my shoes, but understand that there is an issue with the fuel system.
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- Aliso Viejo, CA, USA