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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
98,817 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Mercedes-Benz E350 fuel system problems

fuel system problem

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2008 Mercedes-Benz E350 Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #23

Jan 222015

E350

  • 94,301 miles

A D V E R T I S E M E N T S

Gas vapor leaks from the car and fills the garage and house. The vapors increase with higher temperatures.

- San Diego, CA, USA

problem #22

Dec 152014

E350 6-cyl

  • 123,000 miles
Beginning approximately Nov 2014, I started noticing a strong fuel smell in my garage. The odor seemed to be stronger when I filled the car with gas. By December 2014, the fuel smell permeated to my kitchen, through the garage because the smell was so strong. My husband advised me to park the car outside because he was fearful the car would explode with the other chemicals near and around the vehicle. I called Mercedes Benz (mb) headquarters on two occasions telling them about my problem. They advised me that there would be 'extended warranty' letters issued in late January or early February 2015 that would provide me with reimbursement options and that they recommended getting it fixed asap. Therefore, January 13, 2015 Mercedes Benz of san antonio fixed my fuel tank and I paid $3,132.03 for the repair. I later filed a complaint with the NHTSA in January. The ODI# is 10669386. When I didn't receive my extended warranty letter, I decided to email mb to see if the letters had been sent. They informed me the letters were being sent. Today, March 25, 2015, I decided to call mb headquarters(again) to see what the delay was in sending my letter. Mb informed me I didn't receive a warranty letter because my 2008 E350 was a partial zero emissions vehicle (pzev) and those 'labeled' vehicles were not covered under the warranty. I am distraught over this decision and feel I am being wrongly excluded from the extended warranty. My car is good for the environment and I'm being punished for it. I need assistance in any possible for reimbursement of my faulty gas tank. Not sure what the emissions part plays in this? please help!!

- San Antonio, TX, USA

problem #21

Jul 052014

E350

  • 90,000 miles
The contact owns a 2008 Mercedes Benz E-350. The contact stated that after refueling, a strong odor of fuel was present on the rear left side of the vehicle. The vehicle was taken to the dealer. The technician diagnosed that the fuel tank needed to be replaced. No repairs were made to the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 90,000.

- Rosemead, CA, USA

problem #20

Dec 012014

E350 6-cyl

  • 71,000 miles

A D V E R T I S E M E N T S

I purchased the vehicle used in may of 2014 from a non-Mercedes dealer. Towards the end of December of 2014, I noticed a strong odor of gas in our garage every time I filled up the tank. The odor would dissipate after the gas level went down but the strong odor returned every time I filled up the tank. I did notice moisture on the garage floor but it would evaporate by the time I drove back into the garage so I didn't think much of it. The odor was so strong that I finally took the car to my independent Mercedes repair shop to have it checked out. It turns out that there is a defective seal on the gas tank which requires the entire tank to be replaced to the tune of $2200 just for the gas tank-no labor included yet. Fortunately, I purchased an extended warranty but the company is sending out an inspector to my mechanic to verify that a new tank needs to be replaced in a 2008 Mercedes. In other words, they want to dispute the repair. Based on my research, multiple lawsuits have been filed in various states on this exact issue. This appears to be a common problem with the year and model which should result in a recall against Mercedes Benz to cover this defective gas tank/seal. Thank you.

- San Rafael, CA, USA

problem #19

Dec 152014

E350

  • 60,000 miles
Each time I fill up my gas tank (I do not top off), I smell gas for about 1 week in my garage. The odor has gotten so strong, I can smell the gas in my house. I started parking outside my garage until the smell disappeared. I took it to the dealer which cost me $750 to repair. It was the gas tank sealer which was leaking when I filled up my gas tank. After researching on the internet I found this to be a common problem, yet no recall notice was sent to me. I would like my $750 plus damages to my health of smelling the gas fumes in my garage and my home. Not to mention the danger of the damage a spark could have done.

- La Jolla, CA, USA

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problem #18

Oct 012014

E350 6-cyl

  • 51,500 miles
Approximately 3 months ago I noticed a strong smell of gas coming from the left rear wheel well, every time I filled up the fuel tank on my 2008 mbenz E 350. I park the car in my garage and the smell gets very strong overnight. The smell of gas subsides when the tank is about 3/4 full. I have done some research on line and seems like this is a common and serious problem that Mercedes Benz refuses to acknowledge and repair free of charge to the consumer. I am specially concerned because my home water heater is in the garage were I keep my car overnite.

- Winnetka, CA, USA

problem #17

Oct 012014

E350 6-cyl

  • 62,000 miles

A D V E R T I S E M E N T S

Starting approximately September/October 2014, my car smells like gasoline inside and outside the car when I feel up the fuel tank. When the car is parked in the garage, entire garage smelled like gasoline as well. The smell usually went away in a few days and the smell wasn't too bad in the beginning and I thought I was overreacting. However, on 12/19/14, immediately after I filled up the fuel tank, the smell was so bad and I had a terrible headache from smelling the gasoline while I drove the car. So I decided to take the car into the dealership and was later informed that there are two leaks in fuel tank and another leak in transmission connector. I was charged about $3,500 for the repair.

- Las Vegas, NV, USA

problem #16

Dec 292014

E350 6-cyl

  • 105,813 miles
Fuel pump leaking fuel causing vapors in car. Caused migraine headaches.

- Potomac, MD, USA

problem #15

Jun 012013

E350

  • 100,000 miles
The contact owns a 2008 Mercedes Benz E350. The contact stated that after refueling the vehicle, there was a strong odor of fuel present. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 100,000.

- Atlanta, GA, USA

problem #14

Dec 012014

E350 6-cyl

  • 89,000 miles
I purchased this used car and parked in my garage-came out about an hour after parking and noticed a very strong raw gasoline smell coming from the drivers rear inside the compartment. I removed the back seat and the fuel tank seal is leaking. Took the car to a repair shop to confirm and they agreed that the fuel pump, sending unit and tank seal are leaking fuel and are an explosion/fire hazard-need to correct this asap. They told me that this is a very common problem on this model car and that they have a lot of people come in with gasoline leaking from the same place. Very dangerous situation that Mercedes needs to step up and repair.

- Chandler, AZ, USA

problem #13

Feb 142014

E350

  • 65,000 miles

A D V E R T I S E M E N T S

The contact owns a 2008 Mercedes Benz E350. When the contact refueled the vehicle and parked it inside the garage, a fuel odor was present. The failure occurred numerous times. The vehicle was taken to the dealer who stated that the fuel pump and sensor failed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.

- Odessa, FL, USA

problem #12

Nov 072014

E350 6-cyl

  • miles
Fuel smell. Took vehicle to dealership and they stated that I need the fuel tank replaced and the fuel level sensor on the left side was leaking. Repair cost estimated $3000.

- Arlington, TX, USA

problem #11

Sep 012014

E350 6-cyl

  • 106,500 miles
There is a strong smell of fuel vapor that is noticeable both inside and outside the car, particularly when the gas tank is full. An evap test shows that there is a gasket near/on top of the gas tank under the rear passenger seat that shows signs of a fuel leak. There are no signs of a recall that I can find online and Mercedes wants to charge $2100+ just for parts for a replacement fuel tank for something that I feel is hazardous to our health and should have been resolved by Mercedes.

- Oak Park, CA, USA

problem #10

Sep 102014

E350 6-cyl

  • 180,000 miles
Safety and health issue with fuel leaking from gas tanks and two fuel pumps in 2008 Mercedes E350. There is terrible smell in the car that started around August 8, 2014 and has gotten worse. You cannot drive the car because of this smell. We find out from Mercedes dealer that this is from corroded seals around gas tank and the two fuel pumps that pump fuel from the gas tank. Gasoline has leaked out and has saturated insulation materials inside the passenger compartment of the car. Apparently gas tank is located inside the passenger compartment under the rear seat. They are wanting to charge us $2,500 to fix and repair the damage - which is due to their faulty seals around the gas tank and fuel pumps - replace the fuel pumps, clean up all the spilled fuel, replace the insulation material and what ever else has been damaged. This should be a recall issue. I see story on internet where this has been reported 533 times as of March 19, 2013. Here is link to article www.usatoday.com/story/money/cars/driveon/2013/03/19/Mercedes-Benz-E-class-NHTSA-fuel-leaks-odor/1999263/ how many times does this have to be reported to constitute Mercedes doing a recall and addressing this issue at their cost instead of mine" what if someone smokes in the car? will this explode" you cannot stand the smell as it makes you sick to set in the car. To me that is both a safety issue and a health issue and should be addressed by Mercedes. They are saying that the car is old - but 6 years for a Mercedes I would not consider old. It should last 15+ in my opinion. I drive this car long distances, many times over 10+ hours in a day. I cannot be in the car with this smell, it will make me sick after less than 1 hour. I drove it for 20 minutes a few days ago and if felt sick the rest of the day....

- Crozet, VA, USA

problem #9

Aug 182014

E350

  • 85,874 miles
The contact owns a 2008 Mercedes Benz E350. After the contact filled up the fuel tank, fuel fumes were present in and around the vehicle. While the vehicle was parked inside the garage, fuel leaked from the rear of the vehicle onto the garage floor. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 85,874.

- Inglewood, CA, USA

problem #8

Apr 152014

E350

  • 52,000 miles
Lately, each time I fill the gas tank, strong smell of gas fills the garage till I use up some of the gas in the tank, driving the car. The smell seems to come from driver side rear wheel area. I noticed NHTSA started an investigation about a year ago. I don't understand why it has not been concluded yet and how all these complaints of similar nature, have not been addressed. Mbnz should be held accountable for their engineering and design. As some noted, their cars were fixed under warranty, so mbnz knows about this problem and seems to choose to ignore. This is where NHTSA is supposed to come in and protect the consumers of these so called luxury ( expensive) cars.

- Woodland Hills, CA, USA

problem #7

Dec 112013

E350

  • 78,000 miles
The gas gauge randomly shows incorrect fuel level remaining. This makes it difficult to know how much gas and distance/miles remain before a refill is needed. After a full refill the gauge seems to accurately show a full tank. Randomly, when starting the car, the gauge sometimes shows incorrect fuel levels at empty or much less than actual. This sometimes corrected via restarting car. Sometimes restarting does not correct the gauge.

- Danville, CA, USA

problem #6

Dec 182013

E350

  • 67,000 miles
The contact owns a 2008 Mercedes Benz E350. The contact stated that gasoline fumes were emitted in and around the vehicle. The vehicle was taken to an independent mechanic, who was unable to determine what was causing the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 67,000.

- Alexandria, VA, USA

problem #5

Jul 172013

E350

  • 97,350 miles
The fuel sending unit is leaking gas when I fill the car up.

- Valencia, CA, USA

problem #4

Aug 292013

E350

  • 60,000 miles
The contact owns a 2007 Mercedes Benz E350. The contact noticed that the top portion of the fuel tank was leaking gasoline onto the ground. The vehicle was taken to an authorized dealer, who informed the contact that the entire fuel tank would need to be replaced. The vehicle was not repaired. The manufacturer was not notified of the defect. The approximate failure mileage was 60,000. The VIN was not available.

- Marco Island, FL, USA

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