This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Mercedes-Benz E350. The contact stated that the harmonic balancer fractured without warning and caused the serpentine belt to detach. As a result, the power steering and braking ability failed. The vehicle was coasted to the side of the road and towed to an independent mechanic. The mechanic replaced the bolt, harmonic balancer, and the serpentine belt. The vehicle was not inspected and diagnosed by a dealer. The manufacturer was notified of the failure. The approximate failure mileage was 145,000.
- Knoxville, TN, USA
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- Knoxville, TN, USA