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NHTSA — Seats: Front Assembly: Seat Heater/Cooler Problems

10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
50,440 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Mercedes-Benz E350 accessories - interior problems

accessories - interior problem

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2008 Mercedes-Benz E350 Owner Comments

problem #5

Dec 102018

E350

  • 64,200 miles

A D V E R T I S E M E N T S

Turn heater for driver side seat, smelled something burning on left lateral lumbar area, noticed a burn through seat cover.this is the second time this has happen, had it repaired at dealership about five years ago.I was on city street when this happen,

- Laredo, TX, USA

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problem #4

Mar 052018

E350

  • 86,000 miles
The contact owns a 2008 Mercedes-Benz E350. While driving at 50 mph, the driver's seat heater caught fire. The contact pulled over and extinguished the fire himself. A police report was not filed. There were no injuries sustained. A dealer was not contacted. The manufacturer was made aware of the fire. The failure mileage was 86,000.

- Newark, DE, USA

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problem #3

Dec 192016

E350

  • miles
2008 Mercedes Benz 350E. Consumer writes in regards to vehicle seat heater unit- excessive heat burns hole in driver seat. The consumer stated his wife noticed a strong burned smell and excessive heat emanating from the back left side of her seat. She was forced to maneuver off the highway. Upon exiting the vehicle, she noticed a hole size of a half dollar in the seat.

- El Dorado Hills, CA, USA

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problem #2

Oct 092012

E350

  • 60,000 miles
The contact owns a 2008 Mercedes Benz E350. The contact stated that the driver side seat warmer burned through the seat and the contact's clothes without warning. The vehicle was taken to the dealer. The technician diagnosed and replaced the seat warmers. A couple of years later, the failure recurred and the seat caught fire. The contact sustained toxic lung injuries due to smoke inhalation, which required medical attention. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 60,000.

- Bothell, WA, USA

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problem #1

Mar 082010

E350

  • 42,000 miles
The contact owns a 2008 Mercedes Benz E350. The contact stated that the driver side heated seat failed and overheated. The seat burned the contact. The vehicle was taken to an authorized dealership where she was informed that the problem was a manufacturers defect and she needed to notify the manufacturer before any repairs would be performed. The dealer disconnected the heater circuit. The contact called the manufacturer who stated that the seat was not an issue and that the failure was caused by how the contact was sitting in the seat. The contact planned to return the vehicle which was at the dealership at the time of the complaint. The failure mileage was approximately 42,000. The current mileage was approximately 43,400.

- Encino, CA, USA

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