This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Letter from senator warner on behalf of constituent re Mercedes Benz (attn: Shane clem). The consumers wife was involved in an accident and the air bag failed to deploy. His wife suffered a serious head injury. The vehicle was declared a loss.
My vehicle was listing to the right side. I took the vehicle for repairs to a neighborhood garage who informed me that that it had a defect that needed to be corrected by the dealer. The dealer said it needed repair to the airbag, shocks & struts (costing me over $4000). After research I discovered there have been eight tsb's on this particular vehicle (in 2008, 2009 and 2010), all referencing defects to the structural integrity. This was a dangerous problem that could have resulted in an accident with injury to my family, myself and/or other innocent parties. I believe your office should be made aware of this dangerous situation. Was there a recall on this vehicle? my neighborhood mechanic believes their should have been precautions taken and notices to owners made. Please let me know if I have recourse in this situation.
- Fairfax, VA, USA
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- Mclean, VA, USA