This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The gear shift keep getting stuck. The car revs and doesn't change gear when driving it stays in the first gear. Then when it does changes the gear skips, causing a jolt in the car. Brought it to the shop and was told that it's a default sensor that's not picking up, causing it to skip. Two separate shops and they told me to make this complaint. I've called the number on this site months ago, made a complaint and still nothing. I've seen quite a bit of complaint on this matter on this site, yet no change. This can be very dangerous because the car stalls which endanger the operator of the vehicle, passengers, and other motorist on the road. This can cause an accident. I'll use today's date because I don't remember the specific date I called before. Very dangerous
The contact owns a 2007 Mercedes-Benz E350. After refueling the vehicle, there was a strong odor of fuel inside the cabin. The vehicle was taken to the dealer where it was diagnosed that the fuel sending unit failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was unknown. The failure mileage was 86,000.
Strong fuel smell after gas tank fill up under rear seat. Did research from NHTSA who stated Mercedes had extended warranty for fuel tank components leak. Notified rbm Mercedes atlanta of problem who verified extended warranty and agreed to repair fuel tank leak. However rbm Mercedes notified me that the rear seat cushion was so saturated with gas fumes that they could not get smell out without replacing rear seat cushions which Mercedes would not cover this cost of $550. They will replace components to delete fuel leak but not stand behind the consequences of the leaky fuel system.. their inferior fuel system is the cause of this unbearable fuel odor that remains after their tank repair should and must be considered a part of the fuel leak problem. They should bear the expense of correcting this health hazard gas fuel smell. Exposure to this fuel smell is a real and serious health hazard that cause impaired driving abilities and permanent health consequences and must be dealt with quickly to eliminate any further exposure. Jack atlanta, ga.
The contact owns a 2007 Mercedes-Benz E350. While driving approximately 25 mph, a strong odor of fuel emitted inside the vehicle. There was no fuel visible on the ground. The failure became progressively worse and occurred whenever the vehicle was in operation. The vehicle was taken to the dealer where it was diagnosed that the fuel tank would need to be replaced. The part was placed on special order. The manufacturer was not notified of the failure. The approximate failure mileage was 73,400.
- Germantown, MD, USA
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Smelling strong gasoline inside and outside car after running the vehicle, why doesn't recall no. 2008020001 apply to my vehicle, esp warning light come on and gear-shift got stuck, I can't shift to other gear from park position.
The contact owns a 2007 Mercedes-Benz E350. When the fuel tank was filled up, the entire vehicle smelled of fuel. It was diagnosed that the sender unit under the back seat, which has a trap door, allowed the fuel odor to enter the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was unknown.
When gas tank is fuel there is a very strong fuel smell in the garage. As the tank empties, the smell goes away. The mechanic I took my car to told me about the extended warranty that Mercedes was forced to issue due to investigation your department did. When I called Mercedes, I was told that my car did not qualify because it was a pzev vehicle. My car has exactly the same issues as described by the other Mercedes 350 E series vehicles. I noted in your defective investigation results, that you not not distinguish between the pzev vehicles and the non pzev vehicles. This is an expensive repair, and I believe that my car qualifies for the recall.
I started to notice that when I filled my tank my car would smell like gas inside. A few weeks later the check engine light came on and within days it began to run rough and then not start. Mechanic states its the fuel pump and the entire kit must be replaced you can not just replace the pump, (kit includes pump, tank, filter etc). The cost for the part alone is almost 2700, something I certainly can not afford plus labor which will take 6-7 hours to fix. That is at least another 1000 in labor. The investigation NHTSA action number EA13003 investigated this problem and expanded the scope to include all E-class models from 2003-2008. This is clearly an issue and Mercedes is telling me my vehicle is not part of the extended warranty agreement. Help! I have no idea what to do I have owned this car for a 1.5 years and it only has 66K miles on it. It is practically brand new!
Strong fuel smell when filling up. Have noticed many complaints about this and an extended warranty. Mercedes in an online chat said my vehicle was not included but everything I am reading says it should be. Not sure how to pursue this.
Hi..every time I put gas full tank, when I park my car inside the garage it smell gas all over the garage..im scared that it might cause fire because of my water heater is inside my garage too..I ask a mechanic they told me that my on my fuel pump sender unit is leaking..I want to know if there is a recall for my car, ,pls. Let me know..
After fueling the car a strong smell of raw gasoline is present from near the outside rear of the vehicle. Once the level of fuel drops below 1/2 tank the smell goes away. The smell is most noticeable after the car is parked and stationary.
I began smelling a strong gasoline order after driving and parking the car. The odor was strongest when the car was parked in the garage. You could not drive the car very far without having to open the windows. After about three weeks I took the car to a Mercedes repair mechanic who informed me gasoline was leaking from the fuel pump located under the backseat. Due to the type of fuel tank I had (special order crash resistant tank) I could not just replace the fuel pump. I had to replace the fuel pump, fuel sensors, and the fuel tank. Driving the car without a repair was very dangerous. The cost was $3,000. I had no choice but to repair the car. The car had approximately 102,850 miles on it. Mercedes needs to do the right thing and step up and repair the 2007 E350's that experience this. It is either a design flaw or faulty part.
Strong fuel smell in cabin after filling tank. Vehicle was stationary and parked. Feels like gas was leaking in cabin. Strong gas smell is only in cabin and not outside.
I have a strong smell of gasoline outside car when gas tank is full or nearly full. I've asked Mercedes Benz to repair under warranty based on NHTSA action number EA13003, but they are refusing, saying my car is not included, when it clearly should be.
Metal fuel tank 211.240.8801 leaks and fumes expelled need replaced mfg although sued and extended warranty 15 years or 150K miles to avoid recall states my specific VIN not covered. My vehicle only 98K miles. Defrauding consumers. No used parts new $2300 plus labor. Car stopped while in motion on city street almost accident.
The contact owns a 2007 Mercedes Benz E350. While driving approximately 30 mph, fuel fumes emitted from the rear driver side seat. The failure recurred on numerous occasions. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000....updated 09/22/15
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- South Holland, IL, USA