The contact owns a 2007 Mercedes Benz E350. On June 25, 2007, while idling at a red light, the contact's child pulled the handle and opened the rear passenger side door. The dealer stated that the doors do not have a child safety locking mechanism. The current mileage was 1,000 and failure mileage was 600.

- Bellvue, WA, USA

I recently purchased a brand new 07 sedan. Please contact me to disclose the automaker. Recently, while at a red light I noticed my 2 year old pulling up the lock nob and then the lever to open the rear door! I immediately stopped to engage the child proof lock on the rear door and could not find the lever. I called the dealer and then spoke with 3 sales people, 3 service people including service managers etc etc... at 2 dealerships. They all told me different stories. 1) of course it has the feature. 2) we just have to find out how to activate it. Et etc etc.. all were eventually shocked to find out that the car did not have it!!!! I called the us headquarters for the manufacturer and they tell me that they don't have such a feature and have never had it in any of their cars..! and I should discipline my child better. Why are the dealerships than not aware of this and I actually had 2 service tech's look for the function all over my car the other day. I have a car that I cannot use to Transport my children because of a fear they will open the rear door jump or cause a major accident on the road....this automaker should not be selling automobiles in this or any other country without having a feature that all other car makers have. I need your help to notify other parents and any other groups of this important information. The dealership would not take the car back and I am now using my wife's care solely for transporting my children and my brand new car is in the garage most of the time!!?

- Clyde Hill, WA, USA