This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
According to your website, my VIN came up for a safety recall. I took my vehicle to the Mercedes Benz of Virginia beach. They refuse to service the recall manufacturer recall number2020040011 NHTSA recall number19V918 recall statusrecall incomplete. According to the dealership, my vehicle is not qualified
For the past few years I have noticed a strong smell of gasoline in the garage when I fill-up my car. I got into the practice of filling-up only 3/4 of the tank and the smell of gas was less noticeable then. For the past week I have noticed the smell of gas is very strong no matter how much gas in the tank. I am very concerned. The gasoline smell gives me a headache and I am sure is not good for my health and could lead to a possible explosion. I think the manufacturer should recall and fix this defect.
- Scottsdale, AZ, USA
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For several times now I can smelling a strong odor of gasoline inside and outside of the car, even more so after pumping gas on the car. Sometimes I can see a small leak into the parking space.
This is second report regarding to the tracking number 10745880. As w. w. simonson Mercedes authorized repair shop service advisor yahoum moe called me to present a quote for repair, I visited the shop on August 4, 2015. The ro number 360666 for the quote amount is $8608.50. Even if the fire damage is very significant, the service advisor did not explain me the cause reason of fire and abnormal disconnection of fuel line, which is located at the driver side and isolated from the engine, for the leakage of gasoline to fire.
Vehicle often smells of gas fume. This problem has occurred intermittently since I first owned the car in 2012. It is very severe sometimes. I was unable to determine the source of the problem until the fuel pump began to malfunction and I took the car to a mechanic who informed that this was a known issue with this particular model vehicle. Updated 09/14/15
2006 Mercedes Benz model E350. Strong fuel odor emanating from rear area (trunk) of vehicle on the outside. Car would not start and towed by aaa to Mercedes Benz dealership/car repair. Aaa tow driver stated that the odor of gasoline was so strong he was tempted in calling the fire department. Mercedes Benz service representative informed us at first that car was full of water. Originally the mechanic claimed he found a pool of water inside the car's trunk. The service representative informed the technician of our complaint of a strong odor of fuel coming from both inside and outside the vehicle. It was at this time the technician stated that he found a heavy pool of fuel in the trunk area of the vehicle. They were unable to identify the source of the fuel leak. They changed the gasoline tank and fuel pump but were uncertain of the actual cause of the leak. The vehicle remained at the dealership for one week. Mercedes Benz service manager refused to acknowledge the fuel leak was caused by a factory defect and not by wear and tear of the parts and we were charged for all the repairs. We are aware that similar incidents have been reported for the same Mercedes Benz model in other states. We feel this needs to be addressed urgently before someone either gets hurt or loses their life.
A D V E R T I S E M E N T S
- Houston, TX, USA