This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In June of 2011 I purchased a set of four Michelin P215/60R16 primacy mxv4 tires for my 2005 Mercedes Benz E320 automobile. In July of 2014 one of the tires failed (lost air pressure while parked) while my wife and I were on a weekend trip out of town. The local tire shop that repaired the flat informed us that the tire could not be repaired ? the sidewall had failed and the tire would need to be replaced. The failed Michelin tire had been installed for 3 years and had 50% of the usable tread wear remaining (measured later by discount tire). We temporarily replaced the tire with a non-Michelin tire and saved the failed Michelin. When returning from our trip we took the failed Michelin back to the discount tire shop where we had purchased the set. Using the road hazard guarantees when purchasing the set, discount tire replaced the failed Michelin with a new Michelin. While performing other vehicle maintenance in September of 2014 I observed a second Michelin tire with a sidewall crack following the wheel bead for several inches before progressing radially. I again took the failed Michelin back to the discount tire shop where we had purchased the set. The failed Michelin tire had approximately 50% of the usable tread wear remaining. Using the road hazard guarantees when purchasing the set, discount tire replaced the failed Michelin with a new Michelin. In October of 2014 I purchased a used car with Michelin tires installed. Since recently experiencing Michelin tire failures I examined the used car michelins and, sure enough, I discovered a tire with three significant incipient sidewall failures. These sidewall failures of different year manufacture Michelin tires seems to me to indicate a pattern of quality control problems. My limited experience with these failures seems to indicate that having the tire on a vehicle front position accelerates crack propagation. I would like to attach pictures of the tires (foot long crack - worst case).
The contact owns a 2005 Mercedes Benz E320 cdi (na) equipped with Michelin tires (model and size unknown). The contact stated that while driving 55 mph, the tire blew out. The contact had the tire changed. The vehciel was taken to a tire dealer to replace the tire. The contact wrote a letter to the manufacturer but had not received a response. The failure mileage was approximately 70,000.
- Alexandria , VA, USA
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- Hurst, TX, USA