Instrument cluster has defective pixels and cannot display clock and temperature.

- Staten Island, NY, USA

2000 Mercedes E320 instrument cluster pixel failure..clock and gear selection indicator. Replaced originally at 60,000 kilometers and has recently failed again.Mercedes wouldn't warranty it as it was over a year. I have had it fixed after market for $225 dollars.

- Vancouver, 00, USA

My 2000 Mercedes E320 has inoperable displays for the gear, temperature, and time. I am very concerned about this because this is my wife's vehicle. With the display being defective, it is possible for an inexperienced driver to put the vehicle in the wrong gear because there is no visual verification at eye level, as is required on all cars. I have even been in the car with her and witnessed her putting the car in the wrong gear because she wasn't able to see the gear without looking down at the center console. Mercedes is aware of this design defect in the instrument cluster, but refuses to repair it without charging the customer. This defect hs been known for years and they even continued to install them after customers reported the defect to them by the hundreds. I consider this a safety issue that should be paid for by Mercedes as they are aware that it is a defect in the design of the instrument cluster. All cars that I have driven have the gear clearly displayed on or near the steering column. Please let me know if there is a federal requirement for this function to work at all times. Thank you.

- Charlotte, NC, USA

There are many owners of W210 2000 Mercedes-Benz E320 owners that are having instrument cluster malfunctions. The widespread problems with the cluster are with the gear selected, clock, and temperature display. The displays either have missing pixels or are completely not visible. On my vehicle, the gear selected and clock pixels are completely out and several on the temperature display. www.mercedesforum.com/M_11418/mpage_2/key_/tm.htm.

- Phoenix, AZ, USA

: the contact stated the rear windows failed to operate without warning. The vehicle was taken to the dealership, where it was determined the window regulator fractured. The window regulators were replaced. The blower motor was replaced. Updated 01/16/07. The consumer discovered the reason why the windows fail as they do, is because they aren't used frequently. The clock was losing time, the stop light switch was defective and ultimately replaced. The horn was replaced, transmission fluid was leaking. The air mass senor was replaced, the coolant light illuminated, the consumer had trouble shifting the gear into reverse, the A/C was blowing hot air, the throttle valve was replaced, the consumer stated the engine had a loud valve train noise. Updated 03/02/07.

- Saint Louis, MO, USA